jansunwai

Chief Minister Office Uttar Pradesh Government,

About this app

Uttar Pradesh Government has launched the mobile App for registering citizen's grievances/suggestions. The Mobile App is linked to the Jansunwai(IGRS) portal of Uttar Pradesh Government, where grievances/suggestions can also be registered through Web (jansunwai.up.nic.in). A fast and user-friendly interface has been provided for registering and tracking of grievance through mobile phones. Each Grievance will be provided a unique Reference number. Citizen can use this reference number to track progress of grievances, send reminder & also for giving feedback after disposal. After successful registration, the reference will be automatically forwarded to the concerned officer for redressal.

Ratings and reviews

Attachments don't show up in the final complaint. When looking at the complaint in the tracking view... the attachment which was made when submitting the complaint... can no longer be found. That's a very serious issue.

This app is good. And Very early solution of problems is done. But today I tried registering a complaint and mobile column in it is not taking command. Kindly, app developers of the concerned app solve this issue. Thank You.

App is very good but locating concerned department is tedious job. Not very much sure about effectiveness in implementation as many instances of false resolution of complaint heard.