jansunwai

Chief Minister Office Uttar Pradesh Government,

About this app

Uttar Pradesh Government has launched the mobile App for registering citizen's grievances/suggestions. The Mobile App is linked to the Jansunwai(IGRS) portal of Uttar Pradesh Government, where grievances/suggestions can also be registered through Web (jansunwai.up.nic.in). A fast and user-friendly interface has been provided for registering and tracking of grievance through mobile phones. Each Grievance will be provided a unique Reference number. Citizen can use this reference number to track progress of grievances, send reminder & also for giving feedback after disposal. After successful registration, the reference will be automatically forwarded to the concerned officer for redressal.

Ratings and reviews

The "View Attachment" option is not working in the grievance tracking Aarthik madad section. Whenever I click on "View Attachment", the system displays the message "Internet is slow, please try again later" despite having a stable internet connection. The same issue occurs across multiple devices and networks. This appears to be a portal-side technical issue. Kindly resolve it at the earliest.

Hello, I have been trying to sign up on the portal, but I have not received the OTP despite filling in all the required information correctly. I have attempted multiple times using my registered mobile number and email address, but the OTP has still not been delivered. Kindly look into this issue and help me resolve it at the earliest so that I can complete the registration process.

I have been trying for several days to use the Jan Sunwai app by entering all my details correctly, including my name, father’s name, email ID, and mobile number. However, I am still not receiving the OTP on my mobile number. I have tried many times, but the problem still persists. Kindly help resolve this problem as soon as possible. Thank you.