
J J
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One of the standout feature of app was its simple friendly UI, but the latest update has really made a mess of it. Too much of changes, colors, scrolling all have impacted the user friendliness of the app. After the new update, I am unable to find the "Manage Beneficiary" menu, which was available earlier. To find the transaction history, now I have to scroll to menu, which was previously available on home screen.
280 people found this review helpful
National Payments Corporation of India (NPCI)
November 16, 2021
Thank you for rating the BHIM App! We would love to hear more from you on what you liked about the app and if we can better it in any way. We appreciate the feedback, always. Do let your friends and family know that they can try the app too! :) Warm Regards, Team BHIM.

Vivek S
Useful features if it works properly. Normal features work ok. The UPI lite is an excellent feature. However, the working leaves a lot to be desired for. Transfers to the UPI lite is lost and doesn't reflect in the balances. The customer care doesn't anything about these UPI lite. Even today one of my top-up is lost with no clue on where it is. UPI helpdesk will direct you to the bank (Axis), who doesn't even know about UPI lite and only mentions the transfer is complete.
40 people found this review helpful
National Payments Corporation of India (NPCI)
December 21, 2023
Hi, we regret the inconvenience caused. You can share your feedback at https://www.bhimupi.org.in/get-touch or call on our customer care number 1800-120-1740.
Warm regards,
Team BHIM.

Abhilash Tripathy
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The UI you kept for so long was very user friendly and attractive. But the latest UI is just bad. And the size of the button on the page of entering UPI pin is too small it should be restored as previous one. Please restore the previous UI as well. This UI is very difficult for senior citizens who are quite reluctant to technology and I am quoting this on behalf of my mom. So it will be better if the previous UI is restored.
200 people found this review helpful
National Payments Corporation of India (NPCI)
December 9, 2023
Hi, we regret the inconvenience caused. You can share your feedback at https://www.bhimupi.org.in/get-touch or call on our customer care number 1800-120-1740.
Warm regards,
Team BHIM.