Worst app for booking tickets. Fake people only lie about cancellation of tickets. When I tried to cancel my ticket the representative told me that the operator RSRTC had closed the cancellation window 8 hrs prior to the departure but when I contacted the operator they told me that the cancellation can be done even 1 hr before the departure. When I asked the operator about the same he kept me on hold for hrs. Worst experience ever. Now They are bluntly denying to cancel the ticket and refund the money. Most unprofessional and customer unfriendly customer care representative. Don't use this fake app.
customer service is really bad. I have a logged multiple customer complaints about an issue that I faced 5 days back didn't receive a response from redbus. Redbus doesn't care if you board on bus or not and their customer service is a nightmare. I strongly recommend not to use this service. FYI the ticket number is TK7873554684.
No clearity in co-ordination. Inconvenient. Disgraceful. Irresponsible bus service. SAFAR TRAVELS (n)
Dear Travellers Please avoid using this app and service. I had cancelled a trip and never got refund back. Mailed them tried to call them for refund. They simply can't be reached or don't listen. There are plenty of options to book tickets these days. Please use them. Dear red bus people If by any chance u are listening, please try and sort out refund related issue for ticket number TK6F92893846. I had no other option but to write here as there are no viable ways to reach you... Thnx
Due to a transaction failure,I have lost my money Rs.3870/- while booking seats on redbus on MAY 8th . I have given a complaint regarding that. Today's date is JUNE 23rd and they didn't credit my money. Care towards customers is very bad . Please solve this problem as soon as possible
Worst customer service ever.....i booked a tkt frm blr to Guntur and the bus was cancelled. They didn't even send me the confirmation of refund since 4 dàys ....so I Had to cancel my tkt @10% reduction.....very much disappointed with customer service......i really hate red bus now😠 Lol.....hw many times i hv to call fr customer care fr ur assistance. I hv called thrice for 4 days but i didn't recieve the refund confirmation yet. I'm really fed up wd ur excuses....ur excuse doesn't refund my money. So please stop making excuses to earn money.
Salient features of version 4.50.07
- Now book GSRTC buses
- Complete your bookings faster with improvised payments section
- More options to pay in Indonesia, Singapore and Bangladesh
- Pre applied offers on hotels. Now see discounted prices on hotels directly while searching
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