Amazing Service! Kudos to Swiggy Team. Very amazing kind of service swiggy provide to it's users. Since I am frequent foodie, I use most of the food order apps. If I talk about my recent experience, It was today when I ordered food around 10:55 PM and Got a call at 11:41 PM and the guy on call very politely told me that they are unable to process the order as restaurant is closed. What an amazing timely response within 45 minutes order time. And also they are returning me my money in swiggy wallet. BIG THANKS!
Perfect in every sense Great app with great features and great service. I had also used other food service but nothing can beat this on par with service, simple and fast ui. The restaurant which I can find no where are available on Swiggy. Almost every food outlet is covered under Swiggy network. Delivery service is awesome with live tracking I don't need to get headache where is my order right now. Ordered just now 2-3 times but so much baffled by their service that I will surely order soon.
Lately Getting difficult to contact If it was 3-4 months back I would have given 5. But lately I am facing lot of issue. I have literally ordered more then 100 times. There delivery guy don't check the order. Always something is missing. Whenever I try calling customer care It always put my call on waiting. Hope they work on it because they are doing good job but forgetting that customer experience is very important.
Efficient and consistent From my food delivery app, I need only two things: that it should work and that it should work the same way always. Swiggy is both. It's got the right number of features and no noise. The delivery people are very polite and sincere. The customer service are quickly available and try to solve problems very nicely. All in all very good work! :)
The Perfect App!!! This app (and the service) deserves a well earned pat on the back. First up, this app doesn't bug you with demands to freaking rate it five stars, is neat, supremely user friendly and importantly, highly responsive. Am an insanely big fan of Swiggy- and this app is just the kinda resource that makes life a lot simpler. Keep up the good work guys!! You didn't ask for it, but here's the 5 stars anyways...
Good app Excellent customer service, including during editing of orders. Delivery charges need to come down. Also last night they had an issue with a Baskin Robbins outlet closing after confirming my order. Under their contract with the outlet, they should ensure that such random behaviour is not allowed.
- New Cart experience to enable faster checkouts and one tap addition of your favourite accompaniments
- Bug Fixes
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