Worst business. App failed and there is no updation done. Customer service number wont work properly. As a result of app failure bike got delayed for 3 days and they charged me 30000. Made payment to GM zone through paytm and he also not updated bike rent. Such a disgusting people.
Service in Malviya Nagar (Delhi) is worst. They have charged extra amount for the internal damage which was already there. Please do not book bike at least from Malviya Nagar . In case you have booked it then take it to mechanic or inspect as hard as you can by taking a ride.
I even wudnt have given one star but I have to if have want to write a review! This is a honest review ! Guys if you don't want to suffer then plz do use some other two wheeler rental service ! I request you and also plz share that this is the worst two wheel rental service ! We had booked three vehicles from pune and we were on the way to lavasa..midway rain started, by the time we reached lavasa one vehicle stopped functioning bcoz of rains ! We called the customer care and the pickup location attendants all the employees just kept making us fools by saying wait we'll talk to the manager and all and they tell us to be on hold and cut the phones after a min or two..one of them even faked to be the operations manager...we were from Gujarat and we didn't knew anyone there it was raining hard and they just said we can't do anything and just said to give back their vehicles to the location. They wasted our two hours there and were totally exhausted they refused to do any help or compensation or anything we then paid 1700 to a tempo and brought back the vehicles there the attendant talked to the manager and somehow they compensated with 1000 rs. But our time was wasted and money too..but the people at the company totally bad !! Worst experience ever !
These people are thugs, We ordered Activa via app , the number which they gave us was switched off. We anyhow managed to went to there shop location, Now the worst part the person in charge there whose name is Vikas was very arrogant and rude while taking and was blaming us for being 15min late. He said we can't give bike and you should have brought all your documents with you!!The bikes condition are pathetic..... After this we call the helpline number and talk to Sagar who was nothing but a wast of time.....we neither got bikes nor our money got refunded!! Not at all recommend.....bunch of hypocrite runs this app...thiefs!!!
These peoples are thugs and recruited corrupted people in there company. One dealer took me 5000 for some scratches and tried to molest girls accompanying us.
Worst bike renting servicein Gurgaon .Contact number of dealer is switched off continously.We reached one hour ealier at metro station.My booking time was 11 am but till now no trace of renting shop and no call back from dealer even after complaining customer care. Worst ever service recieved till date.
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