Dr Maintenance

BRICK INC

About this app

The long-awaited app version of "Dr. Maintenance," an integrated digital platform for store equipment maintenance, is now available!

"Dr. Maintenance" connects stores, headquarters, and contractors, eliminating information disconnections and complex operations associated with equipment repairs.
The app version focuses on simplifying fault reporting while providing one-stop management for everything from estimate confirmation to repair completion. It provides speedy and thorough support for store safety, security, and stability.

[The following issues are solved]
- Difficulty in explaining over the phone, making contacting contractors a burden
- Repair progress is unclear, leading to missed issues
- Lack of visibility into equipment condition and repair history for each store
- Personalized management leads to unnecessary repair costs

[Key Features and Functions]
1. "Easy Fault Reporting" from a Field Perspective
To report a fault, simply take a photo of the fault with your smartphone and send a comment. No complicated operations are required. Even staff without specialized knowledge can intuitively and accurately report.

2. Complete the process from reporting to completion in the app.
The entire process, from estimate confirmation, schedule adjustments, and work completion reports, is all consolidated within the app. This prevents miscommunications and emails from getting lost, ensuring smooth repair work.

3. Push notifications ensure no missed tasks.
Automatic push notifications are sent for important progress, such as estimate approval and work completion. Headquarters managers can instantly understand the progress of each store's project, preventing missed tasks.

4. Real-time collaboration.
HQ, stores, and our doctors (inspectors) are directly connected via group chat. All parties can instantly share information, eliminating communication errors and information gaps.

5. Preventive maintenance with equipment "chart" system.
Automatically save repair history: Repair history is automatically saved and can be viewed at any time from the app.
System chart: During the initial visit, our doctors (inspectors) inspect and rank the equipment, visualizing its condition.

6. Total Support for Store Operations
Dr. Maintenance provides comprehensive support for store maintenance, including not only repairs but also inspections, regular cleaning, pest control, liability insurance, and interior construction.

[Developed and Operated by] BRICK Inc.
With the mission of "visualizing store health" and "becoming a doctor for every store," we are passionately pursuing the creation of safe and secure store environments through digital transformation.

Terms of Use and Privacy Policy
https://brickinc.jp/app-terms-of-service/
https://brickinc.jp/privacy/

What’s new

・不具合修正：故障報告チャットにおいて、画像とテキストを含むメッセージでアプリがクラッシュする場合がある不具合を修正しました。
・表示の不具合修正：画像と動画、PDFとテキストなど、複数のメディアを含む過去のメッセージが正しく表示されるように修正しました。