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Buggy and poorly designed. The interface is very clunky and makes it unnecessarily difficult to get to basic info. It also tends to get stuck on the map zoomed out to see the entire world, forcing you to zoom into the city. Bus GPS tracking is often wrong as buses that appear suddenly disappear. And the bus time estimates are NEVER right, not even close.
29 people found this review helpful
This app has potential, but it needs a lot of redesign to make it user-friendly---other folks' reviews said a lot already. One simple thing that needs improvement is the map section. Maps should be downloaded on to the phone and routinely updated, instead of having to load up from the cloud. When you're on the train, and there's no service underground and you need to see the map, it can't load. Some stations don't have good reception and you can't get a signal then too. Although they have maps one may not have the time to run to look at one. And on a crowded train, you can't walk to the in-train map. So make the maps downloadable. That's one small suggestion.
73 people found this review helpful
When the app works, it works great, and it's one of the most useful apps I have. The data is fresh from the MTA and aggregated by stop/station, which makes it superior to Google Maps. But right now it's going through some catastrophic errors. It won't show any subway or bus lines, and when I try to add them as Favorites, it crashes. It's not a connectivity or device restart issue, there are no recent updates, and it happens on both beta and public versions. My guess is this is a backend problem.
115 people found this review helpful