3.0
10.9K reviews
100K+
Downloads
Content rating
Everyone
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About this app

This application is used to provide information about Perumda Air Minum Surya Sembada Kota Surabaya such as monthly billing information or customer water usage information, as well as an independent meter recording feature.
Information that can be accessed:
1. Customer Service, consisting of:
- Independent meter recording
- Meter reading information per month
- Monthly water billing information
- Graphic information on water billing and cubic water usage per period
2. Information about water distribution problems
3. Enter complaints
4. Monitoring the results of complaints
5. Application for new installation registration
6. Monitoring the results of applications for new installations
7. New tide information
8. PDAM Surabaya News Information
9. Search for payment counter locations
10. Contact information for PDAM Surya Sembada
11. Water saving tips
12. SMS Center feature information
13. Users will get notifications when there is a water disturbance and the latest news from PDAM
Updated on
Apr 10, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.0
10.8K reviews
Ninik Agung
July 8, 2024
The new update has better UI, but still needs improvement, still not as good as PLN's app. Login is required every single goddamn time we open the app. And please, for the love of god... put events & magazine on the most bottom part of the home page, nobody cares if PDAM has just received an award or not. Then add features for estimated bill & e-billing via email. And get rid of those religious news. We just want to pay our water bill, not subscribing to a religion. KEEP. IT. OFF.
4 people found this review helpful
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Valerie
March 6, 2022
Location is on, but it always reported as "Please check your location". Please repair this! I need to send it so many times before succeeding and this took too much time. We need an application that's fast and efficient not an application which is slow and unresponsive!
15 people found this review helpful
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Magdalena Dewiwati
February 11, 2025
simple and very use
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Perumda Air Minum Surya Sembada Surabaya
February 12, 2025
Selamat pagi Ibu Magdalena, terima kasih telah mengunduh dan menggunakan Aplikasi CIS PDAM. Terima kasih atas rating bintang 5 dan ulasan terbaiknya. Sangat berarti utk pengembangan Aplikasi pelayanan kami -w

What’s new

- Fixed not being able to take photos for Android version 15
- Fixed loading not closing

App support

About the developer
PERUSAHAAN DAERAH AIR MINUM SURYA SEMBADA
pdam.surya.sembada.surabaya@gmail.com
2 Jl. Mayjend. Prof. Dr. Moestopo Pacar Keling, Tambaksari Kota Surabaya Jawa Timur 60131 Indonesia
+62 877-8708-8499