CIS PAM Surabaya

Perumda Air Minum Surya Sembada Surabaya

About this app

This application is used to provide information about Perumda Air Minum Surya Sembada Kota Surabaya such as monthly billing information or customer water usage information, as well as an independent meter recording feature.
Information that can be accessed:
1. Customer Service, consisting of:
- Independent meter recording
- Meter reading information per month
- Monthly water billing information
- Graphic information on water billing and cubic water usage per period
2. Information about water distribution problems
3. Enter complaints
4. Monitoring the results of complaints
5. Application for new installation registration
6. Monitoring the results of applications for new installations
7. New tide information
8. PDAM Surabaya News Information
9. Search for payment counter locations
10. Contact information for PDAM Surya Sembada
11. Water saving tips
12. SMS Center feature information
13. Users will get notifications when there is a water disturbance and the latest news from PDAM

Ratings and reviews

Location is on, but it always reported as "Please check your location". Please repair this! I need to send it so many times before succeeding and this took too much time. We need an application that's fast and efficient not an application which is slow and unresponsive!

The new update has better UI, but still needs improvement, still not as good as PLN's app. Login is required every single goddamn time we open the app. And please, for the love of god... put events & magazine on the most bottom part of the home page, nobody cares if PDAM has just received an award or not. Then add features for estimated bill & e-billing via email. And get rid of those religious news. We just want to pay our water bill, not subscribing to a religion. KEEP. IT. OFF.

Complaint cannot be submitted online, whatsapp link no response after entering customer ID, the only thing that works is call hotline number directly, which no need app

What’s new

- Fixed not being able to take photos for Android version 15
- Fixed loading not closing