Profitable property management businesses grow by knowing their customers as happy investors stay longer, pay more and generate more sales. Ailo helps you manage the investor journey from acquisition through to advocacy.
Acquire: before the management starts, Ailo gets you on the front foot with lead management and a responsive app that works on the go — where you do.
Engage: Ailo captures and centralises meaningful feedback from your investors so you can better understand what they want and deliver personalised levels of service and drive loyalty.
Have confidence you’re not missing vital feedback. Ailo’s smart algorithm alerts you if investors are unhappy even if they don’t tell you.
Retain: stay on top of what’s happening in your team with Ailo’s portfolio view. Identify where your team is excelling or where they need to improve. Winning teams provide winning service.
Having a high performing customer-dedicated team ensures continued growth and a high-profit property management business.
Advocate: reap the rewards of your hard work. Generate leads and referrals from customers who have become loyal advocates.