MugiBIKE XL

FIFTEEN

About this app

In Vitoria-Gasteiz, lease a personal electric bike for €29.90 per month.

Important:
- This app is only for current and future users of the MugiBIKE XL long-term rental service, available exclusively to residents of Vitoria-Gasteiz.
- Want to rent an electric bike for a few minutes instead? Use the MugiBIKE app.

MugiBIKE XL at a glance:

● A high-performance, connected e-bike ●
Progressive pedal assist up to 25 km/h, reinforced tires, comfortable saddle, and smooth handling — built with care so you feel the difference.

● A super convenient rental experience ●
Subscribe via the app and pick up your bike instantly at the nearest MugiBIKE station.

● Locate, unlock, and ride ●
Your e-bike is connected and GPS-enabled. Use the app to remember where you parked, and to unlock or lock it whenever you need. On the move, place your phone in the handlebar holder and follow GPS navigation directly from the app.

● Always charged and ready ●
Check your battery level directly in the app. Need to recharge? Unlock the battery via the app and use the charger provided.

● Peace of mind guaranteed ●
In case of a breakdown, theft, or any issue, contact customer support and get fast assistance.

Have questions about MugiBIKE XL?
Find more information at www.mugibike.eus and in the FAQ.
Our customer support team is also available 7 days a week by phone, email, and chat.

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MugiBIKE and MugiBIKE XL are provided by the city of Vitoria-Gasteiz and powered by MoFif, a joint venture between Movus and Fifteen.