I love the concept this device and app provide! HOWEVER, two things require improvement: (1) Chart reflecting readings history is always 3 DAYS behind the date of the last reading displayed in the app. Not a big deal if you use minimal propane, but we can use as much as 20 gallons per day! (2) No option exists to increase the frequency of readings. Once a day is fine most times, but in Winter cold 3 days' time could mean 75 gallons were used before readings appear on graph!
11 people found this review helpful
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My experience has been sad. In spite of multiple customer service calls, the app and the monitoring device are unreliable. App stopped monitoring 2 weeks ago. They acknowledge the failure but have no idea when it will be fixed. In addition the alerts for low battery or lost wifi connection do not work and never have. Update 11/18/2021. App has been very reliable for last 3 months.
12 people found this review helpful
It's a shame that there are two different apps you need to use, one for setup and one for monitoring. I have a horizontal tank but the tank icon shows as a vertical tank. The battery level says generic battery level, which sounds like something the programmer forgot to translate into layman's terms. I noticed a 6% difference between the physical gauge and the app. It would be great if you could calibrate the app with an optional offset. I wish Tank Utility would update the app.
9 people found this review helpful