
k0okleshu
Had symptoms of a UTI so bought this in hope of sorting quickly. First the app froze on a little yellow dot and then on the image of the woman - uninstalled, cleared cache, restarted phone repeatedly - nothing seemed to help. Then it worked randomly. Took the test, following the instructions to the letter, only to be told there was a shadow on the photo, despite being directly under a window. Tried again repeatedly until the 2 mins ran out... No luck. Useless!
2 people found this review helpful
Healthy.io Ltd.
September 27, 2021
Hi there, thank you for taking the time to leave your review. We are so sorry to read that you had some difficulty using the application. Our support team would like to help resolve your issue and to make amends, could you kindly email support@diputi.com with your contact details and a suitable time to call?

Ellie Cooper
Waste of money. £10 for the kit. It's handy if it gives you the right results. My local boots couldn't do the prescribing after but thankfully I went to the doctor's the day after I'd used it. The app told me to speak to a pharmacist as my results were abnormal. Quick sample at the docs, everything is clear and normal. So if I'd have gone from the results on the app I could have been taking medication/treatment that I didn't even need! It's pretty quick and easy to do but results are misleading
6 people found this review helpful
Healthy.io Ltd.
May 12, 2021
Hi Ellie, thank you for your review. We really value your feedback and would like to understand your case further, could you kindly email your contact details to support@diputi.com and our Customer Support Manager will be in touch?

Amanda Mc Green
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This test kit is good but a waste of 10 pound to use only once. It is washable, cleanable if you don't use the pad. With the app you should be able to use it on a regular base. if your checking on yourself. Special if needed to retest if it cleared up plus, it contains plastic and it not solving waste problems or environment.
Healthy.io Ltd.
November 14, 2022
Hi Amanda, thank you for leaving your review. The kit is designed to be single-use as the key components such as the sample pot and colour board need to be uncontaminated to provide accurate results to users and should be recycled after testing. The cost includes the testing kit and a consultation with a trained pharmacist to discuss your results.