UPDATING LOGS YOU OUT AND REMOVES ALL SETTINGS!!!! NOT OK!!! The app works great, but... Until they support more than 1 feeder i wont be purchasing another one. They need to have the option to have more than 1 pet. I use this feeder for 2 cats.
Buggy as usual. Features it says are in the update either don't work right or are greyed out. Please test better!!
I absolutely love the feeder and app. It does get jammed if my pup doesn't finish her meal from the morning but most of the time it works. The app is great and easy to use. It was easy to set up without a glitch. The only reason I give it 4 stars is because "SmartDelivery" function is not available. It is just greyed out and I'd like to use that feature asap. I hate trying to remember to order dog food. Because I always forget to order it and then when it's time to buy I have e to drive over to Petco and buy more
App is good but I wish there was a way to update food your pet eats other than what is in the hopper because my cat gets wet food in the evening in addition to the dry. It is just annoying to see the app saying my cat is under fed when he isn't. Also I think the portions are a bit off because I used to use a quarter cup scoop before this but what comes out in the feeder seems like double that amount. Maybe an option to recalibrate?
I have all requirements to make this work but it will not connect to my WiFi called customer service received a voice mail saying they were sorry but no one was available to assist me but I could leave my name number and e-mail and someone would contact me.. no time frame just that it would happen so ok if you don't care enough to staff your customer care line I have no desire to waste my time figuring out why your very ecspensive product does not work. So I'll just return it inform petco they should not do business with you then proceeds to tell everyone I can about why they should not buy this horrible product
When are we going to be able to add multiple feeders to the app? This is ridiculous that you can't do this already.
Update to see your pet’s daily feeding recommendations, receive alerts when food is low and get food delivered with Petnet SmartDelivery™.
Includes Bug Fixes and Enhancements