
Maddie Crow
- Flag inappropriate
- Show review history
The focus of the app has changed, and I wish they had given more notice of that. It would have been great to get a chance to use my earned sugar before the app shifted from a music-based rewards program to a music-themed NFT service. However, the customer service team is really friendly. Fortunately, I am interested in the new content they have, but I imagine they have lost a lot of users during this transition. I look forward to new features coming soon.
9 people found this review helpful
SocialSweet Inc.
March 30, 2020
Hey there Maddie, we love that you're loving Sweet and appreciate the feedback. Can you email us at support@sweet.io with details of the issues and your device so we can help you out? Kindly, Anna at Sweet Customer Support

A Google user
- Flag inappropriate
- Show review history
Remarkably bad. This app takes way too long to load or compute anything, it has a hard time w the Spotify player, and it closes every time I try to use the search feature or look through rewards. App crashes every time I try to (re)play a sugar rush; my favorite band did one and I couldn't participate. Have gotten at least 3 error messages just by trying to open the app. Cool concept, but it's totally unusable for me. Please learn how to code for Android.
2 people found this review helpful
SocialSweet Inc.
February 6, 2020
Hey Grace, sorry to hear you’re experiencing some technical issues with the app. Could you share details of the issue and the device you’re using with us at support@sweet.io? We'll straighten that out for you. Best, Anna at Sweet Customer Support

Pyro Mochi
- Flag inappropriate
- Show review history
Doesn't take long to receive units, it barely takes any time at all to earn points. I have over 10,000 so far (I've only played for a month) only 18,000 to get a 25 dollars Amazon gift card! The only issue is I can't stream any music without having Spotify premium, if it was youtube premium I'd be fine, and there's no way for me to earn points listening to music. Sweetie status is pretty much impossible with the new update, and a lot of stuff has to be unlocked by listening to songs.
37 people found this review helpful
SocialSweet Inc.
June 15, 2020
Hey there! Right now, we recommend using Spotify Premium or Apple Music for the best streaming experience on Sweet, as Spotify Free's shuffle feature does not reliably play the correct track, meaning you can't reliably earn Sugar. If you have more feedback, please email us at support@sweet.io or use the in-app help chat! Kindly, Anna