
Kyle Suzinski
Can't login on the app, although I made an account on the website. Says my email and account doesn't exist, but I can login on the website. When you go to the tbpass link online for Tuboleta Pass login request, you are not allowed to enter a letter (A-Z) for ID number. However, my account was made with my passport, which has a letter in it. Therefore, if your passport has a letter in it, you cannot enter it into the form, and cannot access your account in the app. Stuck in a doom loop.
14 people found this review helpful

Fabian Hernan Melo Martinez
terrible app, they never send the confirmation code, actually is the only method to receive my tickets. Fortunately the event will be in a few months. Hopefully they will solve the issue
4 people found this review helpful

Freddy Esteban Garzon Guayacan
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I guess this is a common comment but, I don't really like to be forced to use an app to get my tickets, there should be options for customers to get the tickets delivered, using my email account should be fair enough. I hope you stop forcing users to do things like this. By the way, your app has been flagged for inappropriate content
26 people found this review helpful