Used to work pretty reliably, now most features have daily issues. Member proximity arrival/departure takes 10's mins, gaps before recording, live viewing, viewing notification clips, going offline for no reason etc etc..... Seriously thinking twice about flex now!!!
Hopeless. I give up. Piece if junk. Now they upgraded my 2day 5$ membership to 30day 10$ without even consulting me. shopping for another home security system. Don't buy this. You gonna pull your hair out. I contacted customer support for a replacement of maybe a defective hardware but they told me i have passed my warranty. A joke. Now a door stopper. Who's gonna buy this? With the latest bad reviews Canary is getting. The software department needs restructuring. ZERO ☆
If you're in doubt, don't buy it. I'm afraid I've lost hopes this product will ever meet the expectations I had. More and more often when trying to watch a live footage or even a timeline activity for which I received a notification I see nothing but a stale image, the actual video takes forever to (maybe) load, making the whole concept practically useless. Enough blaming on the UK providers broadband speed, don't sell the product in a Country where your requirements aren't met, or make changes and enhancements to your product.
The home health UI is broken after the latest update (v 2.1.0): truncated on the right side, no numeric values under each heading, no grid, and no time marker. Also, no custom notification setting? Overall, I am pleased with the Canary device and service, but it's unhelpful without a functional app. Please fix. (OnePlus3, Marshmallow)
It's about time, love the new notification sound, now we have a alarm system. You guys have worked hard, glad you took my advice and came up with a separate notication sound. Changing to a 5 rating. Another thing that you could do is make a setting that you could also set to keep sending the alarm but make that a option.
Great product! Worth the cost. Canary and Canary Flex are going to provide you with piece of mind. I like how you can tag things to minimize false alarms. Customer service has been incredibly informative and patient.
- Custom notification sound. It’s easier than ever to know when something’s going on at home with our new notification sound.
- Various bug fixes and stability improvements
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