
Jed Slagter
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No longer a recommendation. The wide camera lens, various other features, and subscription free options made for a great security option. I know what the changes include and don't include but now that the new business model is to eliminate previous subscription-free options these products are no longer worth it. I'm swapping my two canary cameras for a better option. The company's response doesn't appear to actually understand the frustration.
20 people found this review helpful
Hi Jed, we are sorry that you are not happy with the updates to the Premium Service plan. If you decide in the future to give Canary another chance, feel free to reach out at support@canary.is anytime. Thank you!

Dave Strackbein
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I paid for a camera that was advertised as and gave me the ability to see recorded videos on my timeline but now I hear that is no longer an option and I have to pay extra for that. Thats really messed up and looks like false advertising to me because its worthless without that capability. Its like I buy a car and then they say, ooops you only get 3 tires. Considering what my options are because this is not acceptable.
14 people found this review helpful
Hi Dave, we are sorry that you were not happy with the changes to the Basic Service plan. If you decide in the future to give Canary another chance, please reach out to support@canary.is and we will be happy to share our special offer with you. Thank you!

S Sightsees
Bait and Switch! 👎 Currently not what was marketed. This was purchased because it was subscription free with video clips and no two way audio (which is great because I don't want to give you, or others, the freedom to listen in on my home). Now, no free clips, they added two way audio, and the delay in movement notifications has grown over the years. All this leads me to finding another product. And to think...I used to recommend Canary😔
31 people found this review helpful
Hi there, Thank you for your feedback. We’re sorry to learn about your frustration with our plan updates. Please reach out to us at support@canary.is or let us know what's the best email address to contact you so that we can reach out to you.