Cavanna Support

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Informazioni su questa app

Do you need assistance? The Cavanna Support app is the quickest and most effective way to resolve any problems you may have related to your flow-pack and cartoning system.

Our technical team is at your service. Open a ticket with us and let yourself be guided by our highly specialized technicians they will deal with the problem and lead you to the solution.

# Open a ticket
# Attach photo and video of the problem
# Live chat with our technicians
# Use the multilingual function for quick and simple interaction
# Express any doubts directly through the video call

And that is not all! With the Cavanna Support application you can carry out multiple operations:

# Check your inventory
# Analyze the ticket history for each serial number
# Extract data from files
# Add to the knowledge base with the solution to your problem
# Request information regarding new formats, modifications and upgrades.

Novità

- Aggiunto il supporto alle chiamate solo audio.
- Aggiunto il supporto alle notifiche push di chiamata.
- Migliorate la stabilità e la qualità dell'assistenza.
- Migliorate le traduzioni in chat e in assistenza.
- Migliorata l'interfaccia grafica della chat e aggiunto il supporto alle citazioni.
- Aggiornato il modulo DWI.
- Corretti alcuni errori.