- Flag inappropriate
- Show review history
Love the coffee maker. App worked once - when I first set everything up. Connected to the coffee maker. Showed me some recipes. Even told me when the coffee maker went to sleep and gave the option to wake it up. And more! UPDATE: originally gave this 1 star. However, at the end of October, there was an app update that appears to have fixed the issue of the app not opening. It's still a bit slow, but it now works. Kudos to the devs for listening to feedback and fixing it!
De'Longhi Appliances S.r.l
November 2, 2023
Hello, we are very sorry that you had a bad experience with the app. Can you please try to uninstall and re-install the app on your smartphone and reset the ""Connectivity"" of your Coffee Machine to see if it solves your problem?
Thank you for your patience
The contrast between the device itself and its app can hardly be bigger. One must almost always login all the way again each time you want to connect, including the entry of your login name, country where are you located etc. That it highly inconvienient as it takes you a minute or two before you can start brewing your coffee. Once you're in it's acceptable at best, but leaves a general feeling that this feature had to be added with no budget left. Please redo your work and send an update soon!
14 people found this review helpful
Fire the app development team! It's horrible out of three different devices only one is able to connect, the login portion is horroble with seemingly no 'remember me' option. The machine itself (dinamica plus) is amazing but the app and phone gimmick is horrible! The connectivity is horrible! Please fix the application even if it's ugly just make it work.
30 people found this review helpful