Access Services LA

3.8
327 reviews
10K+
Downloads
Content rating
Everyone
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About this app

Where is My Ride is an app that allows you to easily, with a tap of a button, see reservation status and track vehicle in real time for Access Services.
Easy way to confirm your trip reservation, share your ride experience and rate your driver and vehicle, and get the live ETA for your vehicle. f you need help to register, use the app, or report any system issues, please call the WMR help desk at 213.270.6099 or email us directly at wmr@accessla.org
Updated on
Apr 25, 2020

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
3.8
327 reviews
A Google user
February 8, 2020
Disappointed with last update. Unfortunately the last update made the app worse rather than better. It removed the ability to see a map that showed the vehicle's position. Instead the new version reports the current location in text format. I found the ability to see the map very helpful. Bring it back as an option in settings.
28 people found this review helpful
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Powered by IT Curves
May 1, 2020
Hello: The recent update makes the App more accessible for our visually impaired customers. If you don't have your mobile in Visually Impaired mode, you should still be able to see the map. If you need assistance to display the map, please call our WMR support desk at 213.270.6099. The WMR support team.
A Google user
July 2, 2019
Convenient, but terrible app. Access app only allows you to rate the drivers on the cleanliness of the vehicle, courteousness, & safety of their driving. Not much of a chance to give a more thorough review, if you ask me. There's always a service corruption occurring at least once with the app. The app LOVES logging me out. Every time I try logging back in, the app always tells me "Access API service is not responding." What's up with that?!
31 people found this review helpful
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Rhodda Terrazas
May 27, 2022
I've had to uninstall quiet a few times since I've used this app a couple years ago. It started out to be great then within the year it started acting up this morning I uninstalled twice and getting messages, "Invalid handshake response" I have connection with data or Wi-Fi. I tried with both and still the same.
6 people found this review helpful
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