JBL Headphones app redefines your headphones experience. Through your mobile device, you can now conveniently control the headphone settings, smart ambient, noise cancelling and many more in your JBL Headphones app. Supported models are:
- EQ Settings: The App provides predefined EQ presets and allows you to create or customize EQ settings as per their personal preferences.
- Customize ANC: Select different noise cancelling level to enjoy the best sound on each occasion (available only on specific models)
- Smart Audio & Video: improve your audio that is adjusted to what you are doing (available only on specific models)
- Application Settings: App settings include Voice Assistant, Smart Audio & Video, Touch gesture setting, Product help, Tips, FAQ, etc, subject to different models.
- Gestures: allow you to change your button configuration based on your preference (available only on specific models)
- Headphone battery indicator: Displays the headphone battery level so you can quickly see how much playtime is left.
- Tips: Product tutorial will be found under Product help.
- FAQ: Allows you to find quick answer when using our JBL APP.
- Voice assistant setup: Allows you to select Google Assistant or Amazon Alexa as your voice assistant.
Updated on
Nov 30, 2025
Music & Audio
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Ratings and reviews
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4.6
617K reviews
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Christopher Kelly
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January 7, 2026
These earbuds are the most comfortable and reasonably priced I have found with a brand that still cares about quality control. And I love the (2) options for noise cancelation! I use 1, without music, to reduce the noise of the 6 young kids living in my home by 50%, while still being able to hear and interact. The other option is good for when I'm out and conversing; it helps those on the other end hear me much better. I've had them for about a year, dropped each 10s of times; still going strong
32 people found this review helpful
Jammol Trumpet
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November 13, 2025
Good app but man, can you guys please get the firmware team to push fixes for the constant dropping of connection randomly with some of your products? I've seen through 3 different sets of multiple models and the same issue occurs; randomly the Bluetooth connection will drop for about 5-10 seconds, and then the device will reconnect. It doesn't matter what model phone, happens across multiple. Other than that Major issue, app does a good job!
18 people found this review helpful
Robin Smith
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September 25, 2025
Good App. But I'm wondering if there's a bug in the earbuds that needs to be fixed. My buds worked great when I first got them, but after the last update now they randomly disconnect from my Bluetooth and then reconnect after a couple seconds. They do this several times throughout the day. My phone is not too far away, it stays at my desk with me, so I know I'm in range of connectivity. It would be great if JBL could fix this issue.