あいおいニッセイ同和損保アプリ

あいおいニッセイ同和損保

About this app

This app is for policyholders of the following Aioi Nissay Dowa Insurance policies:
● Tough Monitoring Car Insurance Plus (Dashcam Type)
● Tough Monitoring Car Insurance Plus S
● Tough Monitoring Car Insurance
● Tough Connected Car Insurance (*)
● Tough Home Insurance

*The pet names at each dealership are as follows:
Lexus Dealers: "G-Link Linked Auto Insurance"
Toyota Dealers: "Toyota Connected Car Insurance Plan"

■ For Auto Insurance Policyholders
We offer "safe driving incentives (discounts)" utilizing telematics technology and "safety and security services" useful for all drivers.


1. Driving Diagnostic Report
A report is displayed as a driving diagnostic result for each drive and each month, regarding driving tendencies such as the frequency of sudden acceleration, sudden braking, and speeding.
2. AD Telemileage
A service that allows you to earn points by challenging yourself with initiatives that contribute to safe driving.
Accumulated points can be exchanged for prizes, making daily safe driving more enjoyable.
*Not available for ToughBiz Business Vehicle Comprehensive Insurance.

3. Other Functions
The following insurance procedures can be performed 24 hours a day, 365 days a year through the app:
- Link to your dedicated customer page to check your insurance contract details, various change procedures such as address and vehicle changes, and procedures for reissuing insurance premium deduction certificates.
- Report accidents and check accident progress information.
- Check frequently asked questions about insurance details and procedures, categorized by purpose.

■For Fire Insurance Contracts
We support your daily life from preparation for natural disasters to during and after natural disasters.


1. Family Disaster Prevention Meeting
You can check "things that should be shared with your family in preparation for natural disasters," such as how to contact family members during a disaster, evacuation locations, and checking disaster prevention supplies, step by step.
In addition to checking the availability of disaster prevention supplies, you will also receive push notifications when the expiration date is approaching.

2. Disaster Information Notification
We will send you push notifications regarding weather warnings and evacuation orders related to your registered postal code location (we will only notify you of warnings of a certain magnitude or higher).

3. SNS Voices (FASTALERT)
We will analyze SNS and send you push notifications regarding text, images, and videos identified as weather and disaster-related to your registered postal code location.

4. Accident Reporting and Insurance Claims
We will provide information regarding insurance claims for policyholders affected by disasters.
You can also report accidents through the app (via the official website).

■Notes
1. Operating Environment
Please ensure your smartphone meets the following conditions before use.
[Target OS Version] 10.0 or higher
[Functions Required for Service Provision] Bluetooth and GPS

2. Precautions for Use
(1) Operating this app while driving is extremely dangerous; please never do so.
(2) While the app is running, your smartphone's temperature may rise, causing the app to automatically interrupt or restart. (3) If your smartphone battery is significantly drained, please use a charging device.

(4) Using, storing, or leaving the device in high-temperature and high-humidity conditions, such as on a dashboard exposed to strong direct sunlight or inside a car in direct sunlight, may cause burns, device deformation, battery leakage, malfunction, overheating, rupture, fire, and a decrease in performance or product lifespan.

(5) While this app is free to use, please note that communication charges related to this service will be borne by the customer.

3. Limitations
(1) Tough Monitoring Car Insurance Plus S
① This service may not be available due to network failures of mobile phone carriers, GPS satellite failures, radio wave conditions, etc.
② The service cannot be provided if the smartphone's Bluetooth and GPS functions are turned off.
③ Diagnostic results may be inaccurate depending on the vehicle type, smartphone placement, and road conditions.
④ GPS data may not be acquired, resulting in errors in the driving record.
⑤ Even if you are not driving dangerously, it may be recorded as dangerous driving.
⑥ The diagnosis may be interrupted by phone calls, emails, or the launch of other apps during the diagnosis.
⑦ Depending on the smartphone model, there may be errors in the diagnostic results.

⑧ In some cases, the Bluetooth connection between the in-car device and the app may automatically turn off, such as when the smartphone's battery level falls below 10% or when power saving mode is enabled.

(2) Tough Monitoring Car Insurance Plus S, Tough Monitoring Car Insurance Plus (Dashcam Type), Tough Monitoring Car Insurance
If any of the following ① to ⑥ apply, the service user may not be able to use all or part of the service.

① When maintenance, construction, or repair of faults is performed on the system managed by our company or partner companies, etc., in order to provide the service.

② When the system managed by our company or partner companies, etc., in order to provide the service ceases to function normally due to fire, power outage, damage, or malfunction, etc.

③ When a serious security risk is discovered or foreseen in the communication in-car device or dedicated dashcam and the smartphone owned by the service user.

④ When a communication in-vehicle device or dedicated drive recorder, or a smartphone owned by the service user, becomes the source or is likely to become the source of unauthorized access directed at a third party connected to the internet.

⑤ When a malfunction occurs that is beyond our control due to a natural disaster or war, etc.

⑥ In addition to items ① through ⑤ above, when we determine that it is desirable to suspend the functions of the dedicated terminal, dedicated drive recorder, or dedicated application.

What’s new

- 最新OSに適合するように対応いたしました。