Canon sucks. I've got the same problem as apparently everybody. This app just doesn't work. My phone is connected, but it tells me it isn't. I simply cannot understand how a huge company like Canon can ignore such an enormous problem. This function was the ONLY reason I bought this camera. Wish my Sony didn't break. Never had problems with their app.
I think there is a compatibility issue. The new version of the app works well with my brand new SX60 HS but will not work at all with my G16, which is itself less than a year old. The old version, pre remote control, worked fine. The equivalent app on my sony just works and is easier to connect.
Please fix it,Canon... It works on my iPad but looks like there's a problem with android 5.0 (lolipop) on my Note 3, please update it and make it works on android...
If it's an old app, why don't you stop making it available? App tells you to install new version after you install it. Lame. And other version doesn't work. Get with it canon
Doesn't work on Galaxy Tab 4 with 340hs! Neither does Canon CameraConnect! CameraWindow worked well on my ancient Froyo Samsung Dart phone. So yes I know how to set up the app, But neither of your apps will work on my Tab 4 7.0"! Please make it compatible with my tablet!
NOw WHAT I Got my app installed. Was able to access the pictures. But dont know how to save them to my phone. Very very vaguely incorporated. Help!!!
Canon has released a new application "Camera Connect" to replace CameraWindow. Please use "Camera Connect" to connect your Canon digital camera to smartphones and tablets.