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[To the download start can not be performed customers] Bottom of this page [Frequently Asked Questions] you might want to eliminate in the procedures described. Please refer. Also, please be sure to confirm the following URL before download. ◆ Dondel Terms http://dondel.info/agreement/ ◆ compatible models list http://dondel.info/app/hotd/device.html
[Operating environment] Android 3.2 or higher
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[Note] ■ When you read the director, you may wait to enter. Also, the number displayed in the application are only simulated value, the actual slot machine may be different. Please note. ■ This app, internal storage (smartphone body) to the 50MB or more, you must have free space of more than 1.7GB to external storage (microSD, etc.). Depending on the model ※, might 1.7GB or more of free space is required for internal storage ■ The data download of 1.7GB occurs during application installation. It takes about several tens of minutes to several hours to download (it varies depending on communication environment). In addition, 3G line and LTE line, because there is a possibility that the download will not be performed in the middle of the communication restriction, it is strongly recommended the use of Wi-Fi environment. ■ If your state that are woven into overseas to "Allow automatic updating" have put a check, there is a risk of occurrence is expensive communication fee is not contemplated by the version up, etc.. When you are going out to overseas, it is recommended that is unchecked the "Allow automatic updating" at Play Store.
[FAQ] · Contact us before, the following content or "Dondel FAQ (http://dondel.info/faq/)" please check. Inquiry of case, I hope specify certainly [application name] [your model name] [OS version] [details of your inquiry].
Q. to free capacity of the external storage is enough, it is not possible to download A. Depending on your device model, the virtual external storage is set in the internal storage, there are times when you want to save the whole application data in there. For models with a total capacity of internal storage is more than 4GB, because there is a possibility that the virtual external storage has been set, once move the data of internal storage to an external storage, or top delete, and ensure the free space of more than 1.7GB on it was, please try the download again.
Q. error code (example: 498) is displayed, it is not possible to download A. space shortage of storage (internal and external), or because there is a possibility of server congestion, on ensuring the free space (more than 1.7GB) Move or delete as much as possible the unnecessary data, and terminal restart after Please try again at a later time. If this does not resolve the problem, sorry to trouble you, but of Google Play to "help (" Play Store "display in the menu key during application startup)", on the specified error code, please contact us.
Q. downloading can not proceed from the state of "waiting" A. in a state in which the check in is displayed at the time of download "download only at the time of Wi-Fi use", it occurs when you went the communication of non-Wi-Fi. Temporarily stop the download, whether you try to connect to another Wi-Fi access, remove the check, please try downloading from a different means of communication (3G line or the like).
Q. app kill during startup, you can not play A. Because there is a possibility that the problem occurs during installation, First of all, please try the following content. And re-start of the smart phone, or I do to clear the cache I do uninstall and re-install the app
Q. app production and sound does not play correctly A. Please try the following content. · [Settings]> than Applications> Manage Applications], to force stop apps running And re-start of the smart phone, or I do to clear the cache I do uninstall and re-install the app
It should be noted that, although there might be symptoms can be improved by the "OS Update", There or heavier symptoms, also fear that new symptoms occur depending on the model. Because for the trouble associated with OS update will not assume any responsibility in our company, I hope in your own judgment concerning implementation.
Q. does not come reply of inquiry A. Customer Support hours are, except the New Year "10: 00 ~ 13: 14:00: 00 ~ 18: 00" You will be. Inquiries by e-mail will be accepted at all times, but the reply will be only during business hours. It should be noted that the case you do not receive a reply to customers who inquire are occurring frequently. "Support@dondel.jp" before the inquiry, and thank you to receive permission of mail sent from your PC.