Japan Airlines
4.4star
31.3K reviews
1M+
Downloads
Everyone
info
About this app
The JAL app is now available for all flights and for both JMB and non-JMB members. Please download the JAL app to make reservations and purchases for all flights.
＜Main functions＞
1.Home screen
Display of reservation
Reservations for flights will be displayed on the home screen.
*Flight status will be displayed for flights up to the next day.
Information of JMB member is displayed (when logged in).
2.Reservations
You can make reservations for all flights.
3.Timeline
By tapping the flight information on the home screen or My Booking, you can view more detailed information about your itinerary in chronological order according to your reservation and flight status.
The display will automatically change according to the time and number of days until departure.
4.Flight Status
You can check the flight status by route or flight number.
For international flights, you can search for two days before or after.
5.Notification of flight status and reminder of reserved flights
You can receive notifications of delays and cancellations, as well as reminders for flights that are less than 24 hours away from departure.
If you have not updated the latest information in the app, or if you are using the app in an environment where the network is not connected for a long time, you may not receive
＜Main functions＞
1.Home screen
Display of reservation
Reservations for flights will be displayed on the home screen.
*Flight status will be displayed for flights up to the next day.
Information of JMB member is displayed (when logged in).
2.Reservations
You can make reservations for all flights.
3.Timeline
By tapping the flight information on the home screen or My Booking, you can view more detailed information about your itinerary in chronological order according to your reservation and flight status.
The display will automatically change according to the time and number of days until departure.
4.Flight Status
You can check the flight status by route or flight number.
For international flights, you can search for two days before or after.
5.Notification of flight status and reminder of reserved flights
You can receive notifications of delays and cancellations, as well as reminders for flights that are less than 24 hours away from departure.
If you have not updated the latest information in the app, or if you are using the app in an environment where the network is not connected for a long time, you may not receive
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
Ratings and reviews
4.4
30.3K reviews
Diana N
- Flag inappropriate
February 28, 2025
More like 3.5 stars. It's definitely better than the ANA app in terms of user ability and getting to the correct web page. I just wished it provided some more relevant info like which terminal to go to. In addition, I also had a problem having my boarding pass QR code generated (similar issue with ANA app), so I strongly recommend everyone screenshot their's just in case.
Victor Ude
- Flag inappropriate
March 13, 2025
The app is slightly better than their website but that's not really saying much. Overall, there are some glaring technical issues which prevent quickly completing tasks. The UI is not particularly modern. In flight access to services seems to work well enough but the experience was challenging enough that I did not choose to purchase wifi for the long overseas flight.
Stephanie S.
- Flag inappropriate
- Show review history
May 20, 2024
App is very annoying for non-JAL members. The app doesn't let you add reservations to "my bookings". Every time I try by confirmation number or ticket number, I get the error that it's unavailable. It shows up fine on the JAL desktop website. I am a One World member, too. (American Airlines Gold, One World "Ruby" status.) Please fix. The only thing that works is online check in and saving to Google wallet. I've never had a problem retrieving and displaying bookings on other airline apps!
5 people found this review helpful
What’s new
Thank you very much for using the JAL app.
***Ver5.3.67***
・Minor fixes.
***Ver5.3.66***
・You can now special international inflight meals as well as advance reservations using our JAL app.
***Ver5.3.64***
・The JAL app now informs you of the results of whether you are assigned a seat for an airport standby or a departure date upgrade on a domestic flight.
***Ver5.3.67***
・Minor fixes.
***Ver5.3.66***
・You can now special international inflight meals as well as advance reservations using our JAL app.
***Ver5.3.64***
・The JAL app now informs you of the results of whether you are assigned a seat for an airport standby or a departure date upgrade on a domestic flight.
