JR東日本アプリ【公式】乗換案内・運行情報・時刻表・構内図

East Japan Railway Company ICT

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About this app

＼Over 14 million downloads!／
This is the official JR East app, making your daily commute, school trip, and travel more safe and comfortable.

"How many minutes until the next train?" "Is this train crowded?"

All of those travel worries and concerns can be resolved with this one app.



What you can do with the JR East app】

① Get peace of mind by checking train locations in real time
No more waiting on the platform, wondering if your train is coming.

See at a glance where your planned train is currently located and how long it's delayed. You'll also receive real-time notifications of delays, cancellations, and other service information.

② Make complex transfers smoother
Transfer information is available for all trains and buses nationwide.
It's linked to train schedules, so it guides you to the optimal route, taking delays into account. You can also search for Shinkansen and limited express trains.

③ Station Information in Your Pocket
"Are there coin lockers available?" "Where are the restrooms and elevators?"
You can check station maps and locker availability on your smartphone before arriving at the station.



【Key Features and Benefits】

✅ Train Location (Real-Time Tracking)
You can check the location information of not only major JR East lines, but also direct private railways and subways (Tokyo Metro, Tokyu, Odakyu, Keio, Seibu, Tobu, Sotetsu, etc.).

✅ Check Suica Balance and History
Simply hold your Suica card over your smartphone to quickly check your charge balance and recent transaction history. No need to worry about being stopped at the ticket gate.

✅ Check crowding status

"Get the empty car you want!" Make your dream car a reality. On some lines, such as the Yamanote Line, you'll receive real-time information on the crowding status of each car.

✅ Integration with "Eki-net"
You can also smoothly reserve Shinkansen and limited express tickets (Azusa, Hitachi, etc.) right from the app.



[Do you have these concerns? 】
・My commuter train is often delayed, so I want to know the exact train status before I leave home.
・I want to visually see "where the train is currently running" on a route map.
・I want to find the cheapest route, taking my commuter pass section into account.
・I want to know the timetable and station map of a station I'm visiting for the first time on a business trip or vacation.
・I want to be able to issue a delay certificate on my smartphone in case of a delay.



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【Service Area, Route, and Station Details】

■ Train Location and Operation Information Compatible Lines
(Kanto Area/Tokyo Metropolitan Area)
Yamanote Line, Keihin-Tohoku Line/Negishi Line, Tokaido Line, Yokosuka Line/Sobu Line Rapid, Shonan-Shinjuku Line, Chuo Line Rapid, Chuo/Sobu Line Local, Chuo Main Line, Yokohama Line, Nambu Line, Saikyo Line, Kawagoe Line, Joban Line (Rapid/Local), Keiyo Line, Musashino Line, Utsunomiya Line, Takasaki Line, Ueno-Tokyo Line, Ome Line, Itsukaichi Line, Sotetsu Line Direct, etc.

(Shinkansen)
Tohoku Shinkansen, Hokkaido Shinkansen, Joetsu Shinkansen, Hokuriku Shinkansen, Yamagata Shinkansen, Akita Shinkansen, Tokaido Shinkansen

(Limited Express/Other)
Narita Express (N'EX), Odoriko, Saphir Odoriko, Azusa, Kaiji, Hitachi, Tokiwa, Akagi, Kusatsu/Shimanami etc.

*You can also check some line information for JR Central (such as the Tokaido Shinkansen) and JR West (such as the Hokuriku Line).
*We also partner with the following private railway and subway companies to provide links to their train locations:
Tokyo Metro, Tokyu Corporation, Keio Corporation, Odakyu Electric Railway, Seibu Railway, Tobu Railway, Keisei Electric Railway, Keikyu Corporation, Sagami Railway (Sotetsu), Toei Subway, Tsukuba Express

■ Major Supported Stations (Station Maps, Timetables, etc.)
You can view station information for terminal stations in the Tokyo metropolitan area and throughout Japan.
Tokyo Station, Shinjuku Station, Shinagawa Station, Shibuya Station, Ikebukuro Station, Ueno Station, Yokohama Station, Omiya Station, Chiba Station, Tachikawa Station, Hachioji Station, Mito Station, Sendai Station, Morioka Station, Aomori Station, Akita Station, Yamagata Station, Fukushima Station, Niigata Station, Nagano Station, Matsumoto Station, Kofu Station, Shin-Yokohama Station, Shizuoka Station, Nagoya Station, Kyoto Station, Shin-Osaka Station, Osaka Station, Okayama Station, Hiroshima Station, Himeji Station, Hakata Station, Kanazawa Station, etc.

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We will continue to improve our features based on your feedback.
Please send your comments and suggestions via the "Feedback" option in the app.

Ratings and reviews

I'm travelling in Japan now, but lived in Tokyo for 3 years, so I know the transit fairly well. For the most part I found the information in the app was really helpful and I've been using it a lot. But I was surprised at the routes that it recommended because I know of other routes that are more direct and cheaper. For example, to go from Tokyo to Shinjuku the route it recommended was Yamanote line to Akihabara and transfer to Sobu line. When the most direct route is just the Chuo line, with no transfer. There were quite a few examples of odd route choices that makes me wonder how route optimization is being calculated. I noticed comments about how this latest version of the app, including the English version, are a lot less useful than the old one. My guess is that it's been made simpler for the benefit of tourists coming for the 2020 Olympics.

not very good anymore, consistently slower and more tedious route suggestions than Google maps.

As an app that is recommended to download when travelling to Japan with the JR Pass, it is unfortunate that there is no english setting within the app. Perhaps JR could create another app purely for tourists. Or allow the user's phone to translate on their own, similar to the Universal Studios Japan app. Only has Japanese but allows my phone software to translate straight to english. Otherwise I'm sure the app works as intended.

What’s new

- 日本各地の主要鉄道事業者の運行情報に対応しました
※新たに関西・中国・九州・沖縄エリアに対応しています
- その他、軽微な修正を行いました

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