Lumo（ルモ）｜LINEマーケティングのAIエージェント

Little Help Agency, LLC

About this app

Lumo is an AI agent platform that supports LINE marketing.

It integrates customer data with LINE, enabling message delivery, customer analysis, automation, and communication management all within a single platform.

The Lumo mobile app allows you to handle LINE official account chats from your smartphone. You can check customer interactions and respond smoothly even when you're on the go.

[Main Features]

■ Chat Management:
View and manage customer LINE communications from your mobile device.

■ Message Sending:
Reply to customers using text messages, images, and saved templates.

■ Customer Information Viewing:
View and manage customer profiles, tags, and notes. You can also refer to customer information from linked services.

■ Multiple Account Management:
Switch between multiple workspaces and LINE official accounts.

■ Push Notifications:
Receive new messages in real time, ensuring you don't miss important inquiries.

■ Integration with the Lumo Platform:
AI-powered message creation support, delivery analysis, segmented delivery, scenario delivery, and automation are available from the Lumo web management screen.

【Recommended for those who:】

• Use LINE Official Accounts for customer support

• Want to check and reply to LINE chats even when on the go

• Want to manage multiple LINE Official Accounts

• Want to provide customer support on mobile devices in conjunction with Lumo's web management screen

Lumo is developed based on the operational know-how cultivated with its predecessor product, "LITTLE HELP CONNECT."

Make LINE marketing simpler.

Connect with your customers anytime, anywhere.

What’s new

・チャットでスタンプを送れるようになりました。カタログから選び、送信前にプレビューで確認できます。
・カード型（Flex）メッセージとイメージマップを、アプリ内でそのまま表示できるようになりました。
・グループトーク・複数人トークに対応しました。メンバー一覧も確認できます。
・ログイン周りの不具合を修正しました（2段階認証、パスワード再設定、エラー表示）。
・未読バッジが正しく表示されない問題を修正しました。
・その他、動作の安定性を改善しました。