Poor Why is it my samsung galaxy s4 is not an option. This app is not available for that phone which has been out over a year. Total lack of support. Feeling forgotten an unappreciated by Canon. Trying to contact them is a joke. Canon lies because the product does not work because the software ( pixela) has not bothered to make it work with phones that are actually in use today. Canon told me to talk to the app people of which they can't be contacted other than via phone of which is busy 24/7. Great support!! NOT
Not compatible with Samsung Galaxy S4??? :-O Why is this app not compatible with my Samsung Galaxy S4? It's surprising. I can't find this app on S4. But when I search it on laptop, it shows it is compatible with my other phone (LG P990) but not with S4. Does this app not support Android 4.3?
No support for Android 4.3 and above Shocking support.. I've only owned this camcorder a few months and the killer app no longer works.. really regret wasting my money on this. Sort it out Pixela/Canon
Needs to be updated. Don't bother installing, only works on 4.1 and even on devices it will run, it works slow, crashes, generally sucks. Perhaps they will update and fix it at some point. Until then, don't waste your time.
Not Working I am trying for hours to connect my phone with my Vixia R50. This app which is recommended by Cannon does not work. It wont open and makes the camera useless. Returning it and will never by Canon again. Gave me headaches.
Pathetic Support From Canon & Pixela Works fine on a friends Samsung Tab 3 with Android 4.1 but really bought my canon camera so I could use it on my Android 4.3 phone which the app doesn't support! Guess I will have to take the camera back for a refund and find a company that do actually provide what they advertise. Very disappointed. I contacted Canon and even though I advised I use Android 4.3 they said "CameraAccess allows your smartphones and tablets work as the remote control of and is compatible on your android", so it seems even they are not aware of the issue. I've been waiting a week for a response after again advising them it does not work with 4.3... Canon have replied stating the software is nothing to do with them. So I spoke to Pixela support who said they have no info on whether 4.3 would be supported. Pathetic.
Altered some parts of the user interface.