3.2
62.3K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Rakuten Link's basic features
■Calls: Voice and video calls
Rakuten Mobile subscribers can use unlimited calls and SMS to Rakuten Link users, as well as to other mobile networks and landline numbers in Japan and in 66 designated countries and regions through Rakuten Link. Calls / SMS to mobile phones and landlines including other carriers in Japan are free when calling to a Japanese number.

■Messages: Fun group messages
You can create chat groups with other Rakuten Link users for up to 100 people, and share photos, videos, and documents, as well as messages.

■Discovery: Find new services with recommendation! Access your favorite services anytime!
Use a variety of Rakuten services and partner services from Rakuten Link. Take advantage of the favorites feature and quickly access the services you love, and get service recommendations relevant to you through our AI-driven recommendation engine.
Additionally, enjoy games with no downloads necessary.

■Missions: Earn points by using the app and participating in campaigns!
Earn Rakuten points by using the app and participating in exciting campaigns. You can also check Start 1000, SPU (Super Point Up program), and the completion status of Start Bonus, as well as participate in membership campaigns of your interest such as Mamawari, Gakuwari, Petwari, and MyCarwari.
Additionally, follow the Mission Official Account and never miss out on current Point Campaigns and other promotions. Look out for updates from your favorite Official Accounts!

■Wallet: Check Rakuten point status and access payment services easily
Check your "Available points", "Term Limited Points", "Rakuten Cash" and "Future Points Grant" anytime anywhere with Wallet feature. You can access the Rakuten Pay app and Rakuten Points Card easily from Wallet, making smartphone payments and collecting points easy.

■News: Get latest news, nationwide coupons, and weather forecasts here.
You can get the latest news every day and clip news for reading later. Good deal coupons across the country are also available for use just by showing in stores. You can also check the weather forecast for the area you live in.

* Free calls and free messages in overseas are available in 66 designated countries and regions. When roaming outside the 66 designated countries and regions, Rakuten Link only works over Wi-FI.
* Calls from Japan to overseas, or from overseas to overseas are charged on pay-as-you-go basis. (SMS is free for 66 overseas designated countries and regions).
* Using Link in Japan or in the 66 designated countries and regions does not count towards your domestic or overseas roaming data usage.
* You cannot call emergency services in Japan or overseas via Rakuten Link when roaming internationally.
* Calls and messages are available in low-speed data mode as well.
* Please note that the usage fees, overseas roaming (data communication) and international calling, international SMS and international calling unlimited service areas are subject to change without notice in future.


For more detail information, please refer below links (Japanese).
https://network.mobile.rakuten.co.jp/service/rakuten-link/index.html

How to use
https://network.mobile.rakuten.co.jp/guide/rakuten-link/index.html

FAQ
https://network.mobile.rakuten.co.jp/faq/service/link/index.html

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If a problem occurs, please delete the application and try downloading it again.

QR Code is a registered trademark of DENSO WAVE INCORPORATED.
Updated on
Jun 17, 2022

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
No information available
3.2
62.3K reviews
money (g)
June 5, 2021
so very terrible. phone rarely rings. my wife and i have to call each other back and forth 4 or 5 times to get through. call quality sucks. frequent hangups while talking. seems to interfere with other apps (like LINE.) and you CAN NOT set custom ring tones. there is no support available in their stores. just a hot mess. it's free and so was the phone, but i wish i was still paying 1500yen a month for YMobile (which was super good.)
22 people found this review helpful
Did you find this helpful?
Rakuten Group, Inc.
June 7, 2021
money (g)様 いつもRakuten Linkのご利用ありがとうございます。 音声品質に関してご迷惑をおかけし申し訳ございません。引き続きお客様の声をもとに品質改善に努めてまいります。 その他ご不明点がございましたら以下のリンクを是非ご覧ください。 よくあるご質問:https://r10.to/hzZvdx サポートページ(お問い合わせもこちらから):https://r10.to/hIQOAV アプリに関してのご要望はこちらでも承っております:https://r10.to/hy4KRD
Aleksey Bolyshkanov
April 19, 2022
Most of the time I cannot even make an honest to God call. Sometimes the call does not even go through, other times it connects and drops after the other person picks up the phone. This repeats multiple times, until I get frustrated and am forced to spend money to make a call with the regular phone app. This app is supposedly for making phone calls, but it does not even do this bare minimum. I know Rakuten service is cheap, but please fix this app. It's useless.
2 people found this review helpful
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Rakuten Group, Inc.
April 20, 2022
Hi Thank you for leaving a comment to our service. Please let us know your concerns through our support website about the app or Rakuten Mobile services. We are trying our best to accommodate your inquiries. https://r10.to/hIQOAV
Tanya J
June 16, 2022
Overall Poor. Time and energy wastage. To other users: Seems there are many fake reviews to improve play store rating and hence fake ratings. So please be aware. I wish playstore had better ways to tackle such nuisance.
3 people found this review helpful
Did you find this helpful?
Rakuten Group, Inc.
May 25, 2022
Hi Thank you for leaving a comment to our service. Please let us know your concerns through our support website about the app or Rakuten Mobile services. We are trying our best to accommodate your inquiries. https://r10.to/hIQOAV

What's new

Thank you for using Rakuten Link.
We’ve fixed some minor issues.
・Fixed bugs reported in previous versions
Please update to the latest version of Rakuten Link.