楽天銀行 -個人のお客様向けアプリ

4.0
107K reviews
1M+
Downloads
Content rating
Everyone
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About this app

* This application is a smartphone application for personal customers of Rakuten Bank.
Not available for personal or corporate business accounts.

This is an application for smartphones provided by Rakuten Bank, Japan's largest Internet bank.
You can use it anytime, anywhere, 24 hours from the application, such as transfer procedures and checking the details of deposits and withdrawals.
Sending documents required for opening an account will be completed earlier than mailing if sent from the application.

Rakuten Bank will continue to make efforts to make it easier to use.
We look forward to your continued patronage.

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◆ Main functions ◆
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● Transfer / Payment
-In addition to the regular transfer, you can also manage the transfer reservation with the application.
-If you use Easy Transfer (Mermane), Remit by Viber, or Remit by Facebook, you can send money without knowing the account information of the transfer destination.

● Deposit and payment statement inquiry
-You can check the history of deposit and remittance, account balance, etc. from "Deposit and Withdrawal Details" at once.

● Time deposits (regular time deposits, Rakuten extension deposits, etc.)
-Deposit in time deposits, Rakuten extension deposits (structured deposits), and check deposit amounts and deposit interest rates.
-Rakuten Extension Deposit is a Yen Time Deposit with a special contract that extends the deposit period from 1 year to a maximum of 10 years. Interest rates are higher than regular Yen time deposits.

● Foreign currency deposit
-You can open an account for foreign currency deposits and make transactions for foreign currency ordinary deposits and foreign currency time deposits.
-24-hour real-time trading at exchange rates linked to the market!

● Money support (asset management tool)
-Free account book service of Rakuten Bank. Collects and classifies card and bank / securities / loan statements and asset balances, and automatically creates a household account book. Support your asset management.
-Compatible with most major financial institutions in Japan, such as banks, securities companies and card companies.
-This function is recommended for those who want to save but are not good at keeping a household account book!

● New Rakuten Bank FX
-FX account opening and deposit / withdrawal can be done directly from the app.

● Overseas remittance and foreign currency remittance
-This service allows you to receive remittances from overseas and foreign currency in your Rakuten Bank account.

● CASHb for Rakuten Bank
-"CASHb for Rakuten Bank" is a service * that allows you to get cashback regardless of where you shop for the target product.
* Some limited products must be purchased at the target stores

● Easy Warican
-It is a service that can easily calculate the split bill of the secretary, such as a drinking party or a trip in a friend.

● Payment at Rakuten Bank convenience store
-"Rakuten Bank Convenience Store Payment" is a convenient service that allows you to pay from your Rakuten Bank account without going to a convenience store by simply reading the barcode printed on the convenience store payment slip.

● ATM search
-You can search by address, search by station name, and provide route guidance to ATMs using the GPS function installed in your smartphone.

● Send identification documents and certificates
-You can easily submit documents such as identity confirmation and certificate required for opening an Rakuten Bank account and applying for a loan from the application.

* For other service functions, you may need to log in to the Rakuten Bank website.

[About login using biometric authentication (biometric authentication function provided by Google)]

By registering your biometric information on your smartphone, you can log in to the Rakuten Bank app without entering a password.

* Please use after validating the biometric setting in the Rakuten Bank app settings (after login).
* Biometric information used for biometric authentication can be added or deleted in the terminal settings.

■ Biometric authentication compatible OS / compatible terminal
-Fingerprint authentication is available on models that support the fingerprint authentication function installed on Android OS 6.0 or later.
-Other biometric authentication can be used on models that support the biometric authentication function installed in Android OS 9.0 or later.
Depending on the model of your smartphone, there may be restrictions on the authentication function and screen display.

[Introduction of services and functions of smartphone (Rakuten Bank app)]
https://www.rakuten-bank.co.jp/nonpc/

【Recommended environment】
https://www.rakuten-bank.co.jp/nonpc/#anchor-13

【please note】
-If you have changed the model or updated the OS, you need a user ID and login password. Please prepare in advance.
-Before using, please check the operation method and notes on the Rakuten Bank website.
Updated on
Sep 12, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Photos and videos and 3 others
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted
4.0
107K reviews
A Google user
February 19, 2020
Typical complicated Japanese Banking application. Would be better if it featured the core functionalities. Just to hard to navigate. Also, without English it's missing an opportunity to tap into the non-Japanese. Their competitors are already on-board or have a basic English version.
9 people found this review helpful
A Google user
November 29, 2019
Language option is only in Japanese. If you can read /understand Japanese, the app should be easy to navigate. 👍 For those who have difficulty understanding Japanese you can navigate your way through the icons. 使いやすくて便利。使った後、インターネットあれば貯金残高すぐわかる。👍👍
6 people found this review helpful
Refervesco
August 19, 2021
I have never seen such a bad usability. You can feel using the app the organization of Rakuten behind. Redundant menus, useless information, incomplete developments (in some menus the back arrow works, some don't). This is a shame to Japan.
7 people found this review helpful