Support by Sony

3.7
10.6K reviews
1M+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image

About this app

- Find support information for your Sony products with Support by Sony
Support by Sony helps you quickly find support information.

- Instant notification about your bookmarked products
Receive important news, software / firmware updates and helpful guides about your products directly to your smartphone.
Updated on
Jun 16, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Financial info, App activity and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.7
10.1K reviews
Lightsttn1 A
June 23, 2025
YOUR APP, AND OR REMOTE CONTROL HAS NO ACCESS TO INSIGNIA FIRE TV, AND OR SANYO TV, AND OR CONTROLS, AND OR CAN'T CONTROL INSIGNIA FIRE TV'S, AND OR SANYO TV'S WITH SONY BLURAY REMOTE CONTROL. THANKS IN I HAVE BOTH PORTABLE INSIGNIA FIRE TV (CC WHEN USED WITH INSIGNIA FIRE OR SANYO TV'S CANT BE MADE LARGER IF NEEDED, AND PORTABLE SANYO TV'S IN MY POSETION. Thanks in Advance for Listening. End of Line!!!!! GODSPEED TO YOU AND YOURS BE SAFE AND WELL. SINCERELY, Lightsttn1.
2 people found this review helpful
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P Leon
June 21, 2025
Doesn't work at all..."site is under construction please check back later" error for ages
1 person found this review helpful
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Paul Robinson
August 1, 2024
The app is ok. It picks up 5 of my 6 Sony devices, BUT: 1: I don't understand *WHY* it won't let me add my PS5 at all (it says that's working as designed); and 2: it says it imported my devices from my Sony account but it doesn't show them. Some nonsense about this only applies to Europe (I'm in Australia) though it goes through the motions. This geo-block is incomprehensible; 3: it doesn't help me find the applicable PC music apps to support my two PMP players. The app is not great but is okay.
6 people found this review helpful
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What’s new

Performance improvements and bug fixes.