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About this app

[Rakuten Edy for cashless! ]
Available at over 1.21 million stores nationwide (as of March 1, 2023)
Advantageous, convenient, and secure electronic money that accumulates a lot of Rakuten points

* Android OS 6.0.0 or higher is required to use the latest version of the app.
If you cannot update the app, please refer to the following.
Play Store Help: https://support.google.com/googleplay/answer/7513003?hl=en

[For those using STAMINA mode or power saving mode]
If you are using STAMINA mode or power saving mode, please exclude the following apps from the optimization target from the settings such as battery optimization.
・Rakuten Edy
・Mobile Felica client

Also, in the case of energy saving mode, the auto charge operation time will not be once an hour.

◆ Payment is cashless with Rakuten Edy ◆
What is Rakuten Edy?

With Rakuten Edy, you can pay with just a touch!
Accumulate Rakuten Points and more!
It is a convenient and profitable Rakuten Group electronic money.
More than 1.21 million shops (as of March 1, 2023)!
Available at convenience stores, drug stores, etc.

[Main features of Rakuten Edy]

◆Convenient to use as a wallet!
You can easily pay at shops in town or online shopping♪
"Now you can live a smart cashless life!"

◆Charging is easy! Plenty of ways to charge

・Selectable charging method! Of course, cash can be charged at convenience stores nationwide.
① Credit card
If you are a Rakuten member, you can also charge from the credit card registered with Rakuten!
② Bank account (Rakuten Bank, Sumitomo Mitsui Banking Corporation, Mizuho Bank, Mitsubishi UFJ Bank, Resona Bank, regional banks)
 ③Rakuten Cash
④Rakuten Points
You can charge Edy with the points you have accumulated by using Rakuten Group services! (Limited time points are not eligible)
⑤Cash charge (can be charged at convenience store registers and Seven Bank ATMs)

・Convenient auto-charge function
・Don't worry about insufficient balance with the "Charge soon" feature that notifies you when it's time to charge!

・Cash charge is also possible! It is also possible to charge from a credit card in the app.

・If you use the Seven Bank ATM "ATM Receipt (Cash Course)", you can charge Rakuten Edy with less than 1,000 yen of the remittance funds such as returned refunds and cashbacks from e-commerce sites and online shopping.

◆ Rakuten points are steadily accumulated!
・ Earn 1 point for every ¥200 spent on Rakuten Edy
・In addition to Rakuten points, there are 7 types of points that can be accumulated! Choose your favorite point and live wisely ♪
"(1) ANA Mileage Club (2) Yodobashi Gold Points (3) Epos Points (4) Matsumoto Kiyoshi Cash Points (5) Edion Points (6) Dot Money (7) Big Points"
・ Earn 1 point for every 200 yen spent on Rakuten Cards!
・Use the Rakuten point card function to earn double points!

◆ Balance inquiry can be done immediately!
・Immediately know the balance with the widget function (only compatible with Osaifu-Keitai balance)!
・You can see up to 4 months of usage history
・By using the app, you can also check the balance of your Edy card!

◆ More than 1.21 million shops can be used!
・Can be used at over 1.21 million member stores nationwide. (As of March 1, 2023) Convenience stores, drug stores, supermarkets, home appliances, department stores, family restaurants, izakaya, etc.

■ An example of a shop that can be used

【convenience store】
・Daily Yamazaki
・New Days
・Family Mart
・ Lawson and others

・Osakaya Shop
・Kansai supermarket
・Super Alps
・Town Plaza Kanehide
・Tokyu Store
・Hello Day
・Hankyu Oasis
・Cultural Hall
・Maruetsu and others

【Drug store】
・Welcia Pharmacy
・ Kyorindo
・Drug Aoki
・Create SD
・Cocokara fine
・Sun drug
・Sugi Pharmacy
・Daikoku Drug
・Tsuruha Drug
・Fuji Yakuhin Group
・Buoy drug
・Matsumoto Kiyoshi and others

・ Ueshima Coffee Shop
・Gyoza King
·Kentucky Fried Chicken
・CoCo Ichibanya
・Komeda Coffee
・Saint Marc Cafe
・ Nakau
・Hanamaru udon
・Freshness Burger
・Relief more
·Mister Donut
・Mos Burger
・Ringer hat
・Royal Host Other

・fish people
・Yamauchi Farm
・ Laughing others

[Electronic electronics store]
・K's Denki
・Big camera
・ Yodobashi Camera and others

・Men's clothing Konaka

[Department stores/malls]
・Aqua City Odaiba
・Kanazawa Hyakubangai
・Grand Tree Musashi Kosugi
・DiverCity Tokyo
・Tenjin underground mall
・Hankyu Department Store
・Hanshin Department Store
・Meitetsu Department Store [main store]
・Youme Town
・Yokohama Chinatown
・Yokohama Motomachi Shopping Street
・Lazona Kawasaki Plaza and others

・ANA (Air ticket)
・109 Cinemas
・Coca-Cola multi-money compatible vending machine
・Tokyu Hands
・Naha Airport
・Nippon Rent-A-Car
·Haneda airport
・Big Echo
・ Book off
・Yamato Transport
・ Round One and others

In addition, the number of shops that can be used all over Japan is expanding!


[Q1] I can't read the balance
▼How to deal with
Osaifu-Keitai may not be loaded if the memory of your smartphone is insufficient. For other causes, please check here (http://support.rakuten-edy.co.jp/faq/show/574).

[Q2] Auto charge is not possible
▼How to deal with
If communication in the background is restricted by task killers or power saving apps, auto charge will not work. Exclude the Rakuten Edy app from background settings. For other causes, please check here ( http://support.rakuten-edy.co.jp/faq/show/48 ).
▼How to deal with
With Sharp devices, auto-charge may not work during sleep due to eco technology. Please use "Normal mode" in the eco-tech setting, or turn off "Energy saving standby" in "Waza-ari mode" and "Help mode".

[Q3] After updating the app, the widget display collapsed.
▼How to deal with
Please reset the widget or restart the terminal once.
Please check here (https://support.rakuten-edy.co.jp/?site_domain=default) for other frequently asked questions.

[Q4] Osaifu-Keitai app starts reading IC card balance
▼How to deal with
Please turn off "IC card balance automatic reading setting" from "Settings" in the Osaifu-Keitai app menu.


For inquiries, please check the Q&A (https://support.rakuten-edy.co.jp/) on the website before contacting us.


・Please use the latest version of Osaifu-Keitai Web plug-in.
・When using a second-hand device, etc., please make sure that the Osaifu-Keitai function has been initialized before using. Even if you purchase from a second-hand store, it may not be initialized.
When you start the app for the first time, there is always a screen for agreeing to the terms. Please note that even if the balance is 0 yen, it has not been initialized even if the top of the application is displayed without agreeing to the terms even though it is started for the first time.
Even if you install the app for the first time, some information may remain in the Osaifu-Keitai function itself. If the top of the app is displayed without agreeing to the terms of use, please delete it from the top of the app by clicking "View details" → "Delete Rakuten Edy" and then perform the initial settings.
Please note that we cannot take any responsibility even if a problem occurs due to the use of a second-hand device.

privacy policy

The outline of the handling of user information in this application provided by Rakuten Edy, Inc. is as follows.
Before using this application, be sure to check the privacy policy and terms of use and understand the contents before using.
・Privacy policy: https://edy.rakuten.co.jp/privacy/
・Terms and conditions of use: https://edy.rakuten.co.jp/terms/
Updated on
Sep 24, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 3 others
This app may collect these data types
App activity, App info and performance, and Device or other IDs
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

69K reviews
Timothy Takemoto
March 25, 2023
I use it all the time for cashless payments in Japan because it may have the most reach (but Pay Pay is coming up strong). I can use it in all convenience stores and some supermarkets. I get VAT/sales tax reduction paybacks and points too. I generally charge it with cash in convenience stores.
21 people found this review helpful
Vladimiros Papaditsas
September 22, 2021
Application doesn't even start on a Pixel 5 bought in Japan. It shows an error as soon as it opens prompting to restart the phone and then closes. Of course restarting doesn't fix the issue.
7 people found this review helpful
September 24, 2021
楽天Edyをご利用いただきありがとうございます。また、ご不便おかけし申し訳ございません。詳細を確認させていただきたく、以下より状況を記載の上お問い合わせいただけますでしょうか。 edy@faq.rakuten.co.jp(※返信を必ず受信可能にしてください)お手数おかけしますが、何卒宜しくお願いいたします。
A Google user
December 14, 2018
Proven and works very well. This and SUICA Mobile (used for many years) are just the perfect combination. Don't really trust alternatives like Paypay or, especially Line.
17 people found this review helpful