10.8K reviews
Content rating
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

【Major features】
■Smartphone becomes JAF membership card
・You can view it on your smartphone without having to carry around your plastic JAF membership card!
・You can also use preferential treatment facilities and roadside assistance by showing your digital membership card on the screen!
*This function is limited to JAF individual members and family members.

■Easy search for preferential facilities
・Approximately 47,000 preferential facilities nationwide where JAF members can receive benefits.
Easily search for JAF member benefit facilities in a variety of genres near your current location!

■App limited coupon
・We also distribute app-only coupons that are not listed on “JAF Mate” and “JAF PLUS”!

■Easily request roadside assistance
・Relief in case of emergency! Even when you have difficulty getting through by phone, you can call for roadside assistance using the app.
・Battery is dead! I got a flat tire! If you have any trouble with your car while you are out, this app will come in handy.
・Although it is possible to make all requests through the app, it is convenient because you can switch to a phone call even in the middle of inputting information, and the input information will be automatically linked to the call center.

[About usage precautions]
-This app requires registration and login with a JAF login ID and password.
- Allowing location information will make it easier to use preferential searches and roadside assistance.
-Continuing to use the location information function may consume more battery power.
- If you select "Approximate location information" for the location information acquisition setting, your current location may not be determined and some functions may not be available.
・This is an application for JAF members. You can use it even if you are not a member.
There are restrictions on the functions that can be used.
-The operating environment of this app is Android 7 or later.
・For inquiries regarding OS updates, please contact the manufacturer or mobile carrier.
・The digital membership card may not be displayed correctly on tablet devices, etc. due to the display position of the screen being shifted.
- If a problem occurs, it may be resolved by updating the app or deleting the installed app and reinstalling it.
- After updating to the latest OS, app download and display operations may become unstable.
Please note that compatible apps will be released one after another.
・Communication charges will be incurred for downloading and using the app, and will be the responsibility of the customer.
・If you are using a security app that blocks ads or protects your privacy, you may not be able to log in.

[If the app cannot be updated or is forced to close]
Please try the following operations.
・Please try restarting your smartphone device.
・Please check the free space on your smartphone device.
・Please delete the installed app and reinstall it.
・Please check the communication status. If the communication environment is not stable, you may not be able to install the app.
Please wait for a while and try the installation again.
Updated on
May 1, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

10.5K reviews
Brian Reilly
October 29, 2022
No idea if the app is any good. JAF apparently give support in English language. NOT in this app. Everything in Japanese. Setting up the app, you need a good password. All good, but it won't allow pasting of passwords from Password Managers. WTH! Trying to log on to the JAF My Page pushes you out of the app in to a browser and so far I've been unable to log in. As a gaijin the app is pretty much useless. From a security point of view, it is dreadful as it encourages use of simple passwords.
1 person found this review helpful
Did you find this helpful?
Haissam Khan
July 20, 2021
It would be really great if you can please launch an English version of JAF mobile application to make foreigners be able to use to the fullest of its services. Currently I am unable to use the app properly because of Japanese language version. Please consider a language update. Thank you.
6 people found this review helpful