So far so good It's a nice app safe and secure banking option it's really eazzy, plz consider a one month statement. I have managed to get the first loan from the app but application and insurance fee stance at 5.33% + 1.17% interest which comes to 6.5% p.m that's still expensive compared to other options. Consider reducing the application and insurance fee below that of interest and the 14% interest per year on loans will be reflected
You say you can access loans of up to ksh 3 million with the app but I installed it and you really can't get loans with it. There is an error "Failed. We are not able to process your request at the moment. Please try again later." I called customer care and confirmed you cannot use it to get a loan so stop saying things that do not work. Otherwise the rest of the stuff work.
This app is okay for an active Equitel user; it is somehow better than the Equitel menu. If you are looking for transaction details like that of Safaricom M-Ledger, then you'll get disappointed. I think the developers should work on statistical analysis. Still, I don't like the fact that I can't contribute to my goals using this app. It always tells me that my balance is 0.00. I can only do it using the old methods!
Equity bank has brought it's inconveniences to a mobile application. I withdrew money from an agent 4 hours ago and am still waiting outside that agent. *Fast and Convinient*. Look for another slang because you have only transferred you long lines to the mobile app. Am waiting for the money then quickly uninstall this useless app.
Like many people have said, the app refuses to accept the PIN after a while. This is very dangerous. A whole bank can't make something as simple as a PIN to operate properly? This is a joke!
Although not all the times the app is helpful in the case of an emergency... Bt it also has challenges that one is sick of.. Like u've entered the wrong pin.. And u know your personal credentials. Not bad
Improvements for reliability, speed and security.