I've been waiting for my package for 2 months now. This is way too much for me. I spent kinda a lot of money and this is not good. When i tried to track my first package, it says has been picked up by Rincos or something in Rincos Center, and i' assuming it means my first package has not arrived in my country yet cause it still stuck in the shipping center. For my second package, i can't even track it because it says shipped by YongSung or something. When i tried to google it, some korean celebs showed up and there is one strange website that i can't even understand at all. The heck?
The first time I ordered from Althea was cancelled. I understand why they had to cancel it because 1 item was out of stock (but it wasn't out of stock when I clicked "Add To Cart") So I reordered again. The next morning, the status was showing cancelled, although there were no problems. All the items were available but whyyyy?? So I deleted all the items from my bag and started adding items again. The checking out process was smooth so I thought this was gonna work. But then it happened again. I opened althea the next day and it showed "cancelled" I'm so frustrated. I hope you'd do something about this.
It's not recommended for Indonesian. I've ordered from 1st july and my package never come till now because of the shipping issues. They should not receive order from ID buyer if they can't fix this problem.
latest update : its almost 2 months since my order and they still won't answer my complain!! they changed the cs, but the new cs (Dan) also won't response to my question. what a great 'customer service'. Totally not recommended, guys. save your money and place your order to other store that will surely deliver your order or at least have a better customer service!! my order take super long time (not even arrived yet even now), the customer service won't reply unless you send at least 2 more emails and their answer was rude and not helping at all, oh and also they lied (especially customer service name Elise). think twice before placing your order!
Glitchy apps. I don't know,why can't find out what i wanted to buy,but my friend got it. The product's won't to show up
Has good prices but there's always a catch. The shipping is very expensive about $10 which is nice but.. they have alot of it in places like Ulta so idk maybe I'm just cheap. Glad I haven't bought anything tho just say other reviews lol
Updated the free shipping condition for Indonesia
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