Opt in and get a quick overview of your deposits, credit card balances or 15 most recent transactions without even having to sign in.
▶ Hassle-free Registration
No more IDs and passwords. Registration is completed instantly with phone verification and 6 digit PIN number set up.
▶ Simplified Transfers
Make transfers without the hassle of account PINs, digital certificate presentation, etc.
* Depending on the transaction risk (transfer amount, recipient account) some additional authentication such as OTP/SMS OTP authentication may be required for your financial security..
▶ Smart Notifications
Never miss another account activity.
▶ Mobile Chat
Got questions? We’re right here to help. Chat with a CitiPhone officer at your convenience.
▶ A Citi® branch, in your hand
With your busy schedule, we know you don’t want to add in a branch visit in your calendar. That’s why we included almost all our banking capabilities in Citi Mobile® - from currency exchange to opening a new account with us to taking out a loan.
▶ Enhanced Safety
Citi Mobile® is compliant with Citi’s global data protection and fraud detection standards.
Permission to Access
1. Mandatory Access: Citi Mobile® requires access to the following in order to function.
- Device Storage (mandatory) : Allows the app to store & recall public certificates
- Phone (mandatory): Allows the app to determine device ID whether the network is active
- Camera : Allows the app to take a picture of photo ID upon new account opening. (only required for new account opening)
2. Optional Access : Citi Mobile® works best when given access to the following. If you are using Android version lower than 6.0, you cannot selectively grant access to certain functions. Please upgrade your OS if necessary, and delete and reinstall the app after the upgrade.
- Device Location : Allows the app to look up nearest branch/ATM.
- Contacts : Allows fund transfer notification by SMS.
- SMS : Allows the app to take a SMS OTP automatically
*Citi Mobile® will not function on jailbroken/rooted devices. Such devices will need to be reset before running Citi Mobile®.
*If you have any queries about Citi Mobile®, please use Mobile Chat or contact CitiPhone.
Compliance Review 1810-01-334 (as of Oct. 16, 2018)