*Current Citi Mobile app and Citicard app have merged into one Citi Mobile® app.
*If you have any queries about Citi Mobile®, please contact CitiPhone (02-2004-1004).
*Citi Mobile® will not function on jailbroken/rooted devices. Such devices will need to be reset before running Citi Mobile®.
Opt in and get a quick overview of your deposits, credit card balances or 15 most recent transactions without even having to sign in.
▶ Fingerprint sign-on
Access all your accounts with a simple fingerprint scan. (On fingerprint supported devices only)
▶ Simplified Transfers
Make transfers without the hassle of account PINs, digital certificate presentation, etc.
* Depending on the transaction risk (transfer amount, recipient account) some additional authentication such as OTP/SMS OTP authentication may be required for your financial security..
▶ Smart Notifications
Never miss another account activity.
▶ Mobile Chat
Got questions? We’re right here to help. Chat with a CitiPhone officer at your convenience.
▶ A Citi® branch, in your hand
With your busy schedule, we know you don’t want to add in a branch visit in your calendar. That’s why we included almost all our banking capabilities in Citi Mobile® - from currency exchange to opening a new account with us to taking out a loan.
▶ Enhanced Safety
Citi Mobile® is compliant with Citi’s global data protection and fraud detection standards.
Permission to Access
Mandatory Access: Citi Mobile® requires access to the following in order to function.
- Device Storage (mandatory) : Allows the app to store & recall public certificates
- Phone (mandatory): Allows the app to determine device ID whether the network is active
Camera : Allows the app to take a picture of photo ID upon new account opening. (only required for new account opening)
Optional Access : Citi Mobile® works best when given access to the following. If you are using Android version lower than 6.0, you cannot selectively grant access to certain functions. Please upgrade your OS if necessary, and delete and reinstall the app after the upgrade.
Device Location : Allows the app to look up nearest branch/ATM.
Contacts : Allows fund transfer notification by SMS.
Compliance Review 1704-06-029 (as of Apr 4, 2017)