The Smart Astana application is aimed at improving the quality of life and well-being of the residents of the city of Nur-Sultan. Residents and guests of the city are given the opportunity to use online services for free and receive important information instantly.
This application was also created to turn the city of Nur-Sultan into a "Smart City". As you know, "Smart City" uses information and communication technologies (ICT) to improve the quality, productivity and interactivity of city services, reduce costs and resource consumption and improve contact between citizens and the akimat.
The sectors of this application include the services of the akimat, transport and transportation, energy, healthcare, education and culture. The application serves as a bridge between city residents and local governments. Thus, the resident can observe an improvement in the responses and speed of responses to calls and appeals.
Services of the mobile application "Smart Astana":
Sending applications to the iKomek 109 ECC;
Making an appointment with the akimat;
Checking the period of validity of the technical inspection of transport;
Find a district inspector;
Checking administrative fines;
Checking the authenticity of the sick leave;
Checking the authenticity and validity of health books;
Checking tax debts;
Making an appointment with a doctor;
Calling a doctor at home;
Points of replenishment and terminals of Astana LRT transport cards on the map;
Checking and replenishing the balance of Astana LRT transport cards;
Online payment of toll roads KazAvtoZhol;
Checking and instant replenishment of the balance of elevator cards;
Find your CSC;
Transfer of readings of water meters;
Search for service centers AstanaEnergosbyt;
Payment to Astana ERC;
Sealing of water meters;
Weather alerts, bus route changes, school cancellations;
Reading of QR-codes of sick-lists, for formation of rating of doctors, trade objects;
Reviews/complaints about public transport via QR;
Wishes for improving the application and much more.
The application involves residents in the process of becoming the capital in the "Smart City". The democratic policy of the application allows any user who has a mobile phone to use it. Accessibility, convenience and simplicity, of course, should involve the resident in the use of this application. The smart city trend starts with every citizen and with local government. This application, linking these two links, plays a responsible and relevant role.