Barely useful Useful to get basic online/offline status and basic machine info. Lab VNC doesn't work for me but the option is there. Can run scripts and simple searches. Most of what makes LabTech great is omitted from the moile version though. Would be nice to see ScreenConnect integration and/or RDP.
Doesn't work on 4.3+ w/ LT 2013 This app does not function as described in the documentation on version 4.3+ of Android. When I try to open the options menu on the ticket information screen I get nothing. This means I can't start a timer, reassign a ticket, or do anything meaningful whatsoever. This app is basically worthless until this functionality is restored. Also tried on 2.3 and 2.2, still broken. Please fix ASAP or we may have to investigate other options for our RMM system.
Unfortunately the app is fairly useless. Many functions haven't worked in a couple years. You can't filter tickets,You can't even Open tickets in the New queue! LabTech seems to have no will to update it. Its really sad considering this is a commercial product we all pay for!
Cannot run scripts This is still an existing issues from the last version. You cannot run or schedule a script from the app. Wiped data and killed app. Otherwise good update.
Useless App This app has become useless on a Droid. It's very slow, opens multiple times, constantly refreshing databases, can't connect remotely to machines. Used to be a decent product that would save time.
Dead app? Last update 2012? No RDP support? Vnc support only? Vnc app supported doesn't show up in the appstore. No way to select other vnc app. Useless dead app.
- Major GUI Updates
- Bug Fixes
Share screen to another android user, accept to remote control and assistance.