
M. Azka Raissa Putra
A few months ago, when I opened the app, the movie posters aren't showing. This problem keeps happening even after I re-open the app, so I just brushed it off as a minor inconvenience because I already know what movie I'll be watching. But today, I can't even open the app. I've changed my connection from mobile data to Wi-Fi, I've tried re-opening the app, clear its cache, and even reinstalling the app for several times and it still wouldn't let me in. Fix your damn app.
3 people found this review helpful

A. Muharso
The app service for purchasing tickets has always been good, easy to use. However, recently there's a paywall where you'll get slapped with an additional IDR 4K/ticket if you don't order food through the app. Simple, free marketing advise about this is: don't limit or force your customers' choices, if you want to keep them using your app.
6 people found this review helpful
PT. Nusantara Sejahtera Raya
June 30, 2025
Hello Sobat XXI, we apologize for the inconvenience you experienced. We greatly appreciate your report and feedback. We will continue to make the necessary improvements to provide a better experience with the m.tix app. Thank you.

Dian Kusuma
I've been using MTIX for a long time, and it's super convenient—no need to queue, you can check schedules, choose your seats, and even order food/snacks. What's even better is how easy the payment process is. However, why is the virtual phone number for XX1 MTIX no longer available? Please bring it back—it made everything so much easier!
3 people found this review helpful
PT. Nusantara Sejahtera Raya
June 8, 2025
Hello Sobat XXI, we apologize for the inconvenience you experienced. We greatly appreciate your report and feedback. We will continue to make the necessary improvements to provide a better experience with the m.tix app. Thank you.