CLINICS(クリニクス) オンライン診療・服薬指導アプリ

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About this app

More than 2,000 hospitals / clinics that can be reserved, more than 3,000 pharmacies (aggregate as of November 2021)

[What is CLINICS]
CLINICS is an online medical care and medication guidance app that supports your outpatient visit.
By using this app, you can receive medical examinations with doctors and medication guidance with pharmacists from your home, etc., and you can receive medicines at your home, etc. after making a credit card payment.

In addition to online medical treatment and medication guidance, you can make appointments for face-to-face medical treatment, send prescriptions to pharmacies in advance to receive medicines without waiting, and record medicine information in the medicine notebook and disclose it to pharmacies. , It is an application that supports a wide range of daily outpatient scenes.

* In principle, online medical treatment is possible with the permission of a doctor in face-to-face medical treatment.
* In addition, not all symptoms and illnesses can be treated online. If you use online medical care from your first visit, your doctor may ask you to go to the hospital or you may be advised to go to another medical institution directly. If you have any questions when starting online medical treatment, please consult with your doctor before using online medical treatment.

[What is online medical care]
You can receive medical treatment by a doctor and medication guidance from a pharmacist from your home.
After payment by credit card, the medicine will be delivered to your home.

[Flow of online medical care]
1. Clinic search / reservation
Find a hospital / clinic, select a date and time, enter an interview, and make a reservation.
(Reservations for face-to-face medical care are also possible!)

2. Online medical care
You will receive a call notification from the hospital / clinic on the reserved date and time, so you can start online medical treatment by video chat. After the examination, the payment will be made automatically with the registered credit card.

3. Pharmacy search / application
Based on the prescription data uploaded from the hospital / clinic, select the pharmacy to which you will be instructed to take online medication and apply.

4. Online medication instruction
You will receive a call notification on the date and time of your application, so you can receive online medication instruction via video chat and have your medicine prepared.

[Nice points of online medical care and medication management]
1. You can continue treatment even if you are busy
You can get a medical examination even if you are busy because you don't have to go to the hospital or wait in the waiting room.

2. Medicines and prescriptions arrive at home
If you give online medication instruction, the medicine will be delivered to your home, so you will not have to go to pick it up.

3. Prevention of secondary infections due to outpatient visits
You can receive medical examinations and medication guidance from your home or workplace, so you can reduce your anxiety even during an infectious disease epidemic.

[With the CLINICS app, you can receive and manage your usual medicines smartly]
・ Send prescription in advance
After receiving the original prescription from the hospital / clinic, you can shorten the waiting time at the pharmacy by taking a picture / uploading it from the app and sending it to the pharmacy before going to the pharmacy.

・ Medicine notebook
You can manage the medicines you are taking with the app. You don't have to worry about forgetting it like a paper medicine notebook, and you can smoothly consult with a pharmacist about how to take medicine.

[Recommended for people like this]
・ I tend to give up on continuous outpatient treatment and receive medical examinations even if I have symptoms due to work, so I would like to try online medical treatment.
・ Since my symptoms are stable and I continue to go to the hospital to get medicine regularly, I would like to try online medical treatment.
・ I want to go to the hospital after making a reservation for face-to-face medical care
・ I want to use a medicine notebook that can cooperate with pharmacies
・ I have a prescription, so I want to send it to the pharmacy and shorten the waiting time at the pharmacy.
・ I want to start treatment that I would like to receive, such as outpatients with hay fever, although it is not urgent.
・ I wanted an app that can manage medication using the medication notebook.
・ I want to make a medical appointment
・ I want to make a clinic reservation, clinic reservation, or hospital reservation from the app.
・ I want to refrain from going out, so I want to receive online medical care and telemedicine.
・ I want to take measures against heat stroke and influenza
・ I want to prevent seasonal diseases such as hay fever, heat stroke, and influenza.
・ Since it is the time when there is a lot of pollen, I would like to start measures against pollinosis.
・ I want to receive guidance on measures against pollinosis online
・ I want to take measures against pollinosis, but I don't want to go out as much as possible to prevent infectious diseases.
・ I don't have enough time to go to the hospital, so I want to have a smartphone medical examination and a remote medical examination.
・ I want to search for a hospital close to my home or workplace

[In use]
◇ Usage fee
There is no charge for downloading or using the CLINICS app.
A VISA / MasterCard / AmericanExpress / JCB / DinersClub / Discover credit card is required to make reservations and medical examinations.
◇ About online medical treatment
As with regular visits, you will be charged a medical examination fee. In addition, a reservation fee may be charged depending on the hospital / clinic. Payment will be made with the credit card registered in the app.
◇ About online medication instruction
There will be a shipping fee and a shipping fee to deliver the medicine to the registered address. Payment will be made with the credit card registered in the app.
◇ Available countries / regions
CLINICS is a service for people living in Japan. Please note that you cannot use this service if you live overseas.

If you have any comments, problems, or inquiries regarding usage, please send them to the CLINICS Inquiry Desk instead of reviewing them. The support team will be happy to assist you.
* Please check your junk e-mail settings so that you can receive e-mails from
Updated on
Jul 11, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 3 others
This app may collect these data types
Personal info, Health and fitness and 4 others
Data is encrypted in transit
You can request that data be deleted