CityMall: Online Shopping App

4.4
7.07L reviews
1Cr+
Downloads
Content rating
Everyone
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About this app

Looking for an easier way to shop? Look no further than Citymall online shopping app, the best e-commerce app in India! With CityMall, you can browse and buy lakhs of products from thousands of grocery, fashion & Home goods brands, all from the comfort of your smartphone.

Our app is designed with Indian shoppers in mind, so you can find the products you need quickly and easily. Whether you're shopping for grocery, fashion, electronics, home goods, beauty products, or anything else, Citymall online shopping App has you covered.

Here are some of the key features that make Citymall online shopping app the top e-commerce app in India:
1. Wide selection: We have lakhs of products from thousands of brands, so you can find what you're looking for, no matter what it is.we have wide range of categories from grocery to fashion.

2. Best quality products at Lowest Price: Up to 10-15 % cheaper than your nearby market which is available at Citymall App. As we source directly from brands, we can offer you the lowest price in the online market.

3. Easy navigation: Our intuitive interface makes it easy to find products by category, brand, or keyword. You can also filter your results by price, popularity, and more.

4. Secure checkout: Our checkout process is fast, easy, and secure. Plus, we accept a variety of payment methods, including popular options like UPI, net banking, and credit/debit cards. We have regular offers on paying through these options.

5. Lots of offers and deals - We have attractive offers every hour which you cannot resist. Along with offers, you will also get guaranteed cashback after every order. So buy your favourite products from grocery , fashion, electronics etc.

6. Extremely easy returns and refund facility - We offer 7 and 3 days return & refund policies on Fashion and grocery products respectively

7. Dedicated Support team to resolve your issues - We are a consumer-first platform so we always try to give you the best experience before and after your purchase.

8. Get absolutely free home delivery / Free Shipping - CityMall offers Free Delivery on all orders. So everyone can buy the best quality products at the lowest prices on CityMall App without any hassle

So what are you waiting for? Download now and start saving on Fashion, Grocery, Home & kitchen and many more …

CityMall is currently available in Agra, Aligarh, Delhi, Faridabad, Ghaziabad, Gurgaon, Jhajjar, Kanpur, Lucknow, Mathura, Meerut, Muzaffarnagar, Panipat, Rewari, Rohtak, Sonipat, Moradabad, Saharanpur, Faizabad, Rampur, Varanasi and Prayagraj
Updated on
9 Mar 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance
This app may collect these data types
App info and performance
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.4
7.04L reviews
Shahid
8 March 2026
Very bad experience with the City Mall app. I placed an order but it was taking too long to deliver, so I cancelled it. After some time the app showed that the refund was completed, but I never received the money in my bank account. I checked my statement and waited more than 10 days, still nothing. When I tried to contact customer care, there is no proper option to call them only chat support. In chat they just say “refund completed” and close the conversation without solving the problem.
City Mall Live
8 March 2026
We deeply regret the inconvenience you've experienced. To provide you with more efficient assistance, kindly share your order ID or registered phone number with us via email at support@citymall.live. We are here to help and look forward to resolving your issue.
Ritu Bisht
9 January 2026
I am extremely disappointed with my recent experience on your platform. My orders were confirmed, and the payment was held, yet both times you cancelled the items at the last moment. I placed the same order twice, and both times the exact issue occurred. This is unacceptable. If the order was already confirmed, there should be no cancellation from your side without a valid reason. Blocking my money for several days and cancelling without explanation is highly unprofessional.
770 people found this review helpful
City Mall Live
9 January 2026
We deeply regret the inconvenience you've experienced. To provide you with more efficient assistance, kindly share your order ID or registered phone number with us via email at support@citymall.live. We are here to help and look forward to resolving your issue.
Akarsh chauhan
27 February 2026
The worst customer service experience I have faced ... Their delivery boy never picks up your call once you try to connect with the help option you will connect with automation they will provide you the contact number of your nearby office location, when you try to call there they are also not picking up any calls ..and fun fact there is no option available for call with customer service.
3 people found this review helpful
City Mall Live
27 February 2026
Hi Akarsh Chauhan, We are sorry to know about your experience. Kindly share the order ID along with the details of your concern at support@citymall.live and we will get this checked.

What's new

• Introducing Grocery Ratings: Rate and review groceries within the app for a better shopping experience 🥳
• Enhanced Order Tracking: Better in-transit tracking and improved notifications for a seamless delivery experience 🚚
• Improved Support Chatbot Flow: Effortlessly connect with our support team for seamless assistance and issue resolution 📩
• Bug fixes and Homepage performance improvements to give our users a better app experience 🚀

App support

About the developer
RASHANBOX RETAIL PRIVATE LIMITED
dev-support@citymall.live
404, 4th Floor, Global Foyer, Golf Course Road, Sector 43, Gurugram, Haryana 122002 India
+91 84481 81077