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About this app

The government of the Grand Duchy of Luxembourg has developed a mobile app for alerting the population by smartphone, called ' GouvAlert.lu '.

Its purpose is two-fold:

- firstly, it enables the 112 service (Grand Ducal Fire and Rescue Corps) to broadcast alerts about major incidents. Users can also use the app to contact the emergency number 112 directly. The call generated by the app can then be geolocalised automatically by the 112 service, enabling the rescue services to locate the caller and take action as quickly and precisely as possible;

- secondly, it allows users to be alerted by a notification on their smartphone in the event of an emergency or crisis situation that affects public safety.

The app supplements the alert system operated by the Crisis Communication Service and forms part of a general approach for increasing public awareness and understanding of risks and protective measures.

As a preventive measure, information on appropriate behaviour to adopt and the various emergency response plans are also available via the app when there is no current alert.

Geolocation data:
GouvAlert.lu collects your location data for the sole purpose of activating local notifications and to allow emergency services to find you even when the application is closed or not in use.
Updated on
Jul 5, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info, and App info and performance
Data is encrypted in transit
You can request that data be deleted

What's new

We regularly update our application in order to offer you the best possible service.
The latest version includes changes to improve the user experience.