Citadele Mobile App

3.32K reviews
Content rating
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About this app

Mobile banking has never been so simple and convenient!
Become a customer in just 7 minutes and choose the right X card for your needs:
- X smart: enjoy free transfers and cash withdrawals from ATMs worldwide
- X supreme: enjoy everyday benefits as well as insurance for your purchases and travels
- X prime: receive all our everyday benefits, plus extensive insurance for you and your family

In mobile app, you can:
- Authorize and approve payments using biometrics;
- Continue using PIN to authorize and make payments if you wish so;
- View the quick balance of the account in both the app and the widget;
- Make payments up to EUR 10 000;
- Block and unblock cards and change their PIN codes;
- Use MobileSCAN to approve payments and log into portals;
- Chat with Bank’s employee online;
- View the last transactions and their information;
- Change X REWARDS points to get valuable prizes.

App is available for Citadele Bank customers in Latvia, Lithuania and Estonia.

Customers in Latvia who have activated MobileSCAN authorization device and/or Quick balance on your mobile application, in case of loss/theft of the mobile device, should immediately call (+371) 67010000 to block these functions.

More information:, and
Feedback and suggestions are welcome to!

This mobile application is developed by AS “Citadele banka” (reg. No. 40103303559) for the usage of bank’s most popular daily banking services on mobile devices.
Updated on
Apr 19, 2022

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
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Ratings and reviews

3.32K reviews
Jevgenijs Malihins
May 10, 2022
Went to sign up for the X card, repeatedly get "Oops something bad happened" when trying to verify identity with Ondato. Upd: received a call from the bank letting me know that it was a temporary issue, was able to sign up next day
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March 13, 2022
So close to perfection, and it's easy as developer Can replace cool = icon to generic C, add unnecessary preloader with animation. Can't make mobilescan work when notification doesnt arrive (btw being online) can't scan code manually because task is being done on a phone (example: verify card, banklink from web browser) Should be a must have: use screenshot or image file for mobilescan. Or at very least a button to check for pending login requests (any notifications sent out in last 5 minutes?)
10 people found this review helpful
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Līga Špakovska
February 17, 2022
Unusable app. What's the point of having this app if you need to login everytime again and again. Usually app is to help to manage the account, but this way it just takes phone's storage. If other bank app's would be the same, it would be understandable, but they are not.
2 people found this review helpful
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What's new

We are constantly improving the Citadele app. To make sure you don’t miss the best version of the app, keep your updates turned on.