
Michael
The old app was absolutely wonderful, easy to navigate, and it worked flawlessly. Usually when companies change apps, they switch to a better service. I have had so many issues since the switch, and it's been so frustrating that I'm genuinely considering switching banks. I can't log in if I have the "Save Username" option enabled. Biometrics doesn't work at all. There are many issues with finding other peoples accounts to send funds to and from. Navigation is confusing.
1 person found this review helpful

Gavin Smith
Positive: Fast and easy registration. Does not require biometrics at all. Better looking, cleaner design. Negative: Annoying to have to download a new app, but I'm sure it's due to extensive background changes. Re-registering is... a bit frustrating, as pre-existing data and accounts should have just been able to migrate to a different database, but not a major issue - as stated previously, the process was fast and easy. Overall, interested to see how it works.

Trevor Myers
there was no notice that they were requiring members to re-register their accounts and download new apps. hard to tell what is and what isn't a scam these days. had to call and verify with the bank. called in twice to try and figure out what was needed in order to get mobile banking working again. this is ridiculous.
4 people found this review helpful