The McAfee Enterprise Support app is intended for current McAfee Business and Enterprise customers who are using the ServicePortal to create and manage Service Requests with McAfee Technical Support.
McAfee business and enterprise customers can use this app to get real-time status updates to their Service Requests as they are updated by our Support staff.
You can also use this app to provide quick updates to your open Service Requests, allowing McAfee Technical Support Engineers to focus on troubleshooting and resolving your issues without delays.
McAfee Customers can login to this app using the same login credentials they use with the McAfee ServicePortal.
Currently compatible with the following versions of Android: 7, 8, and 9
This app supports English only and has not yet been localized to support any other languages.
To register yourself or to create new Service Requests, please use the ServicePortal. Your McAfee grant number is required during registration.
If you don’t remember your password for the ServicePortal, please use the “Forgot Password” link.