Personalized virtual care from Canadian healthcare professionals, via encrypted text and video, whenever you need it, anywhere in Canada.
TELUS Health Virtual Care is only available through employee or student health benefits, and some group or individual health plans. Memberships extend to immediate family members (partner and dependents under 26).
Start a consultation with our care team for help with physical and mental health concerns, including:
• Medical advice
• Refill and new prescriptions
• Mental health support and assessment
• Specialist referrals
• Requests for lab tests and imaging
TELUS Health Virtual Care is not meant for medical emergencies. For emergencies, call 911 or go to the nearest Emergency Room.
Our care team does not prescribe controlled substances (e.g. narcotics, stimulants (including ADHD medication), opioids, benzodiazepines, cannabinoids or barbiturates).
TELUS Health Virtual Care is not a replacement for your family doctor. Our healthcare professionals should not be your primary point of contact for chronic diseases such as cancer, or other complex care.
Our service is also available in a web-based version. We recommend the use of the web-based version for users with accessibility considerations. https://virtualcare.telushealth.com/patient