Gps sent driver to wrong location. Couldnt cancel without a fee. Trip ended up costing almost twice as much. Better off hailing a cab like a normal new yorker. Would have been faster and cheaper. "Insert explicative here"
This app is the worst. Uber is way better then Lyft. Lyft charges me $21 for a trip that I always take, while uber charges me $8 for the same ride. Estimator is no good and drivers take a long time. And then cancel without showing up. Why am I taking a 10 mile drive but the distance is 3 miles. Not even on the Lyft line. Smh wouldn't recommend
Very unsatisfied, just know once you enter your payment method there is no way to remove it it is on there forever. So if somebody hacks your account because you stopped using it for a month too bad nothing you can do. Also they have poor customer service and they take forever to respond. Will not be returning.
Pretty meh, the app crashes sometimes. $5 fee if you are not in the car after a minute(no-show), a lyft driver told me if she had no time for customers she would say they're a no-Show. Drivers have been nice it's just the apps accuracy that's a little frustrating.
You are the worst app know. You steal money as if a person's bank isn't gonna contact us to let us no. I wouldn't. Recommended this to a rich person either
I read alot of reviews. Many of which share my same concern. I realize that Lyft is not responding to the matter. Today and friend and I decided to use "Lyft" to travel approx 2.5 miles a straight shot from one point to another. Reg price about 7bucks. When the Lyft was accepted It was a 15 min wait as the "driver was completing another run. that when the nightmare began. instead of coming after dropping his passenger and coming he literally drove around in a circle for an additional 30 mins. I called and he explained that he was too far away and had no control over selecting the call. I asked well why haven't you cancelled the trip!? He said he shouldn't have too. I said as a courtesy you should have instead of inconveniencing waiting customers. He waited several mins before he cancelled the ride almost a 50 mins wait. I was still charged. Lyfts interface does not make reporting these issues simple. I will email support for a resolve !
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