The driver didn't show up. I called the cell number given. He didn't pick up. I was charged $5 as a cancellation fee. I disputed it and an automated robot said I cannot get a refund. They stole $5 from me because a driver didn't want to deal with traffic.
Code TREK it's easy to use, just click the menu on the upper left corner (top of page) and go to "promos", enter TREK for $20 in ride credits (current best offer) Enter the code BEFORE your first ride and enjoy the LYFT. All LYFT drivers are background Checked and cars are verified to be in good shape with good tires, horn, wipers, etc. as well must keep a 4.8 rating or above. Rate 3 or less and you'll never see that driver again (maybe an odor you didn't like?) Enjoy your safe and fun LYFT! TREK! TREK! TREK!
I would have given it 5 stars, except for the fact that no matter what I do I still lose passengers because the app drops me from them. I'm not sure if it's my passenger or the app itself doing this, but when I show up at the passenger's house and I'm seconds from hitting the "arrive" button and I lose them. Wasted gas, wasted money and time. Another issue I have is when it disconnects me but I've already got my passengers in the car, I can't complete the trip. It causes a big issue and either charges the customer more or it won't let me even go offline unless I restart my phone. I'm not sure if other people have this issue or not but it leaves me scared that I'll screw something up for my passenger. Other than that, Lyft I'd preferred over Uber, hands down.
I drive for them and it pisses me off that they say a customer has up to 5 minutes to cancel. If I drive and burn my gas getting to them and get there hit arrive to customer then they cancel we should get paid for our drive time to the customer. It's not us the drivers fault that the customer is too dumb to realize that they can schedule a ride for a certain time.
It gets one star because they are RUDE!!! I had two drivers cancel on me saying I'm to far. I'm 9 miles away are kidding me. The drivers in Tacoma sit downtown think all bunch up UBER!!! Is more reliable. I have drivers calling me asking me where I'm going. WHY!!!!!
I have a $35 credit that it won't let me use. Is that fraud or theft? I prefer uber
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