No real time tracking, time tracking shows exactly how it was when I first placed my hour. 50 mins have passed and my food is not here, neither can I contact anyone. This is a terrible app, poor service and high delivery charges of no value. First and last time I will order from Airship
Doesn't work. Can't load my home address.
BEWARE! Ordered food, was expected in 30-60mins. Food ended up arriving more than 3 hrs later, after I gave up and ordered from another place. No avenue to contact customer service, email went unanswered.
Ridiculous markup! McChicken meal costs $11 plus. And there's delivery fee of $3.99, which is the highest among all popular food delivery companies such as Foodpanda, UberEats and Deliveroo. These companies have markups too but not as exorbitant as Airship.
Ordered from Airship before. They have restaurants that other food ordering apps do not have. However, it doesn't load at all recently. It just has a gear rotating on the page. Have already uninstalled and reinstalled but still doesn't work. And like what other patrons say... The markup prices are a bit too much, and on top of that, they charge an almost $4 delivery fee.
So convenient! It's a great app. Other delivery apps only have a few restaurants delivering to where I live. It was so frustrating. But now I get whatever I want from Airship, which is great. I can't complain.
Updates and performance improvements:
1. You can now request a delivery from any local stored, delivered within an hour or less.
2. New Tracking map
3. Faster page loading with higher merchant store density added
4. Improved checkout experience
5. Fixed all known bugs