Imagine an online world in which you can welcome your customers as though they had just walked into your store. This is the world of Spice.
Spice is like Instagram, FaceTime and Shopify rolled into one. Easy-to-create posts enable one-click live video calls, and everything is integrated with a Stripe-enabled shopping cart.
Designed to help you build customer relations, Spice is especially valuable to small merchants seeking an edge in today's competitive online marketplace.
You create a Spice Live Ad or Product listing in a matter of moments. Each listing becomes a portal for live interactions with your customer using the magic of two-way video calls.
If you are selling products or services, you will love the integrated, mobile-friendly Spice shopping cart. And Spice cart fees are very low: as little as 4% of retail. We put more of your hard-earned cash in your pocket.
Spice supports two primary membership rolls: Merchants and Shoppers. Merchants create listings that function either as advertisement we call Live Ads or as purchasable Products.
Live Ads serve as platforms for live video calls with no direct purchasing. Products serve as both live video call platforms and as purchasable items. The number of Products or Live Ads a merchant may offer, as well as the total amount of video call time, is determined by the monthly Merchant plan. The plan is obtained through an in-app purchase that includes a 7-Day free trial.
Shoppers interact with Merchant Live Ads and Products. The basic registered membership operates as a free shopper. These members are allowed to call merchants at no cost. Shopper to Merchant calls are always charged to the merchant video call account. Shoppers may also use the Spice cart to buy any Merchant product.
The Spice cart is integrated with the Stripe Payment Processing system. Any Spice Merchant who wishes to sell Products must have a Stripe account. Any existing account can be connected to Spice, or a new Stripe account can be created, both from within the Spice app.
Advanced Shopper membership provides video call capabilities to members who wish to interact with other shoppers. Paid Shopper plans, acquired through in-app purchase, provide a fixed number of shopping friends and video call minutes per months. Shoppers may interact with reference to any Merchant advertisement or product.
Spice video calls support product sharing. Either a merchant or a paid shopper, can show the other party any product either from the Merchant's product line or from the paid Shopper's cart. This enables sharing the product to assist the other party in making shopping decisions. The party controlling the video call can, for example, change the product reviewed by the other party to the video call. The party controlling the call can also place Products into the receiving party's Spice cart.
Anonymous users are able to browse all of the Products and Live Ads offered through Spice. Interactions with Merchants or other members require a Free Shopper membership, which is easily created through the Spice app.