Rheinbahn App & eezy.nrw

Rheinbahn

About this app

The Rheinbahn App makes it really easy for you to get around by bus and train in the Düsseldorf, area, throughout the VRR
(Rhine-Ruhr public transport system) and NRW.

Advantages of the Rheinbahn App:
• DEUTSCHLANDTICKET: It can be bought easily as a digital ticket in the App which enables you to travel flexible and cheap throughout Germany by bus and train.
• DASHBOARD: When you open the App, your personal dashboard opens first with the main functions for travel around Düsseldorf by public transport (ÖPNV). You may customise the dashboard according to your needs, e.g. with an overview of the tickets you have bought and are valid, save your most important connections and lines in “Schnellauskunft” (Quick Information) or display the “Abfahrtsmonitor” (Departure Monitor).
• DIGITAL SUBSCRIPTION: You can manage your subscription digitally. You can also change any smart cards into a digital subscription with barcode.
• EEZY.NRW: If you only travel occasionally by public transport in the Düsseldorf area then choose the Check-In-/Check-Out-Tarif eezy.nrw. Simply check in with the App and check out again at the end of your journey. The fare is calculated automatically according to the linear kilometres travelled.
• TICKETS: In the Rheinbahn App you have access to the entire range of VRR tickets, VRS and NRW tickets and, of course, also the Deutschlandticket. You can also buy tickets for your bicycle or first-class tickets. We have made it even easier for you to buy your ticket and you can choose from following ways to pay: PayPal, credit card (Visa, MasterCard and American Express) and prepaid (not possible with eezy.nrw).
• MULTI-TRIP TICKETS: They are now clearly displayed and you can see at a glance how many journeys you have left.
• TIMETABLE INFORMATION FOR NRW: The timetable information system that thinks for itself: in addition to the set favourites and your current location, the stops or stations you frequently use are prioritised.
• TRAVEL INFO (VERKEHRSINFO): To help you to get around more easily, Travel Info shows you whether there are any current delays on our buses or trains. We help you plan your journey better.
• INDIVIDUAL QUICK INFORMATION („INDIVIDUELLE SCHNELLAUSKUNFT“): Simply drag and drop the icons for your start and destination favourites and the next connections will be displayed.
• DEPARTURE MONITOR (ABFAHRTSMONITOR): Here you can choose a stop or station and the next departures will be displayed. Thanks to the punctuality forecast, you know exactly when you have to leave.
• PUSH MESSAGES: You can set your favourite lines and times individually and will receive relevant notifications of delays directly to your smartphone. You’ll keep up-to-date and can switch to other bus or train lines so that you can get around more easily.

The Rheinbahn App is under constant development for you. Please help us by sending your feedback or suggestions to
[e-mail]. Please also rate us in the App-Store.

Declaration of accessibility: www.rheinbahn.com/journey/rheinbahn-app/accessibility

Working with you to get around in the Düsseldorf area.
Your Rheinbahn.

Ratings and reviews

I mostly use the eezy tickets and they work really well. the only annoying "feature" I have encountered is that it blocks €15 on my card every time I take a trip and does not repay the difference until midnight, which is a bit annoying. for other providers with similar features, such as the SBB app's smart trips, only perform an active card check... seems strange that this is not possible here

This app let you install outside Germany. It used to take foreign credit card, too, but there was a fraud incident, so probably it wont work anymore, unfortunately. And the payment/cancellation wont work abroad either. (as of April 2025). Customer service takes call with not much waiting, and gives accurate information right away. Very comfortable. It would be perfect if one may buy a Deutschlandticket for someone else.

Pretty clunky, doesn't remember input between screens, ticket list is a bit hard to navigate, and why does it need my personal information for buying a single ticket? In a ticket machine you just get a piece of paper, here I have to give my full name. Need to be logged out, too, because if you're logged in, it asks for your address before you can add any payment methods. PayPal needed otherwise. Very user-unfriendly.

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